We begin processing your order 24 hours before your scheduled delivery, if you wish to make any changes or cancellations please call or text us before hand to avoid any fees.
We guarantee to have the best service in the whole Dallas/Fort Worth metroplex. Our customers are important to us and that is why we have a Delivery Satisfaction Guarantee, when you purchase with us and choose to have your new furniture delivered by one of our Delivery Experts.
they will ensure that you are happy with your new furniture and will go the extra mile so your space will be ready to create memories with your family.
Delivery & Assembly Service
Starting at $190
Starting at $90
Pick up Location
Pick up Preparation
Bring your sales receipt and a valid ID to the warehouse clerk to process your order.
Area where new furniture will be going is clear for delivery
CAN I CANCEL MY DELIVERY ONCE SCHEDULED?
HOW SHOULD I PREPARE FOR MY DELIVERY?
To have the best delivery experience possible we highly recommend to have: Someone 18 years or older to receive your furniture, pets put away, and have your space clear ahead of time since our delivery drivers cannot move existing furniture in your home.
CAN I CHOOSE MY DELIVERY TIME?
You can’t select a specific delivery time, but we do offer two different delivery window times: daytime/afternoon and evening. Our daytime deliveries begin at 7am and our evening deliveries begin at 3pm. Some areas outside of our local DFW delivery area are limited to specific days of the week.
DO YOU OFFER DELIVERY OUTSIDE OF THE DFW METROPLEX?
We offer our VIP Delivery & Assembly service all over Texas. If you live outside of our regular local DFW route there is an additional fee. To receive a Delivery quote please text (817)945-6460.
WHAT IF I LIVE OUTSIDE OF TEXAS?
If you live outside of Texas/Oklahoma and you would like to order an item from our Canales Furniture, it can be shipped by a 3rd party company (such as Freight.com, UPS or FedEx). The cost of the carrier shipping is determined by the weight and size of the items you purchase. Please text us at (817)945-6460 or email firstname.lastname@example.org for more information.
CAN MY DELIVERY TEAM MOVE ANY EXISTING FURNITURE?
Your area should be clear and ready to receive your new furniture. Our delivery drivers are not able to remove any furniture, windows, or doors.