We begin processing your order 48 hours before your scheduled delivery, if you wish to make any changes or cancellations please call or text us before hand to avoid any fees.
Canales Furniture now delivers to all of Texas and Oklahoma.
We guarantee to have the best service in the whole Dallas/Fort Worth metroplex. Our customers are important to us and that is why we have a Delivery Satisfaction Guarantee when you purchase with us and choose to have your new furniture delivered by one of our Delivery Experts.
They will ensure that you are happy with your new furniture and will go the extra mile so your space will be ready to create memories with your family.
Don't forget to check out our Furniture Measuring Guide before your delivery to ensure that your furniture will fit perfectly in your new space!
PREMIUM DELIVERY ServiceS
Starting at $190
A 3-Hour window is provided the night before delivery
30 minute call ahead
Pre-delivery inspection
Furniture is placed in the room of your choice
Furniture assembly is provided
Packaging materials clean up and recycling
Customer survey to make sure we did our job properly
DROP OFF DELIVERY
Starting at $95
You are required to be home to accept the delivery and a signature is needed. our items will be delivered as long as the delivery team determines area is secure.
The delivery team will unload the items in a safe place outside your home (front door, porch, or garage). Once it is dropped off, it's yours!
For apartments and condos with a front desk, your item(s) will be dropped off there. For any apartments or condos that have doors only, your item(s) will be left outside the front door.
If you need to reschedule your delivery, please ensure to contact the local delivery agent directly at least 48 hours before the scheduled delivery date and time. Their contact information can be found in the text detailing your delivery date and time window.
Delivery Preparation
Delivery Preparation
The area where the new furniture will be going must be clear for delivery. We cannot remove or rearrange existing furniture.
A person over 18 years old is required to receive the furniture.
Please secure all pets before delivery team arrives
*Each floor without elevator access is subject to a $20 fee.*
OUT OF STATE DELIVERY
Orders delivered outside of Texas may only be placed over the phone (817) 945-6460, email info@canalesfurniture.com or by live chat.
Please note that online checkout for out of state Delivery orders is not available.
Delivery Preparation
FREE LOCAL PICKUP
You are in advanced mode.
You can turn it off in left sidebar. To use advanced options, you will need to enter your own Google Maps API Key.
Get Google API KeyPick up Location
102 E INTERSTATE 20 ARLINGTON, TX 76018
Pick up Preparation
Bring your sales receipt and a valid ID to the
warehouse clerk to process your order.
Valid forms of Identification:
• Driver's License
• State Issued ID
• Passport
DELIVERY FAQs
CAN I CANCEL MY DELIVERY ONCE SCHEDULED?
IS THERE ANY FEE FOR CANCELLING MY DELIVERY?
If you need to cancel your delivery, please note that you must do so at least 48 hours prior to your scheduled delivery time to avoid any fees. If you cancel your delivery less than 48 hours before the scheduled delivery time, the store will impose a cancellation fee.
HOW SHOULD I PREPARE FOR MY DELIVERY?
To have the best delivery experience possible we highly recommend to have: Someone 18 years or older to receive your furniture, pets put away, and have your space clear ahead of time since our delivery drivers cannot move existing furniture in your home.
CAN I CHOOSE MY DELIVERY TIME?
You can’t select a specific delivery time, but we do offer two different delivery window times: daytime/afternoon and evening. Our daytime deliveries begin at 7am and our evening deliveries begin at 3pm. Some areas outside of our local DFW delivery area are limited to specific days of the week.
DO YOU OFFER DELIVERY OUTSIDE OF THE DFW METROPLEX?
We offer our VIP Delivery & Assembly service all over Texas. If you live outside of our regular local DFW route there is an additional fee. To receive a Delivery quote please text (817)945-6460.
WHAT IF I LIVE OUTSIDE OF TEXAS?
If you live outside of Texas/Oklahoma and you would like to order an item from our Canales Furniture, it can be shipped by a 3rd party company (such as Freight.com, UPS or FedEx). The cost of the carrier shipping is determined by the weight and size of the items you purchase. Please text us at (817)945-6460 or email info@canalesfurniture.com for more information.
CAN MY DELIVERY TEAM MOVE ANY EXISTING FURNITURE?
Your area should be clear and ready to receive your new furniture. Our delivery drivers are not able to remove any furniture, windows, or doors.
