Customer Care
Tell us how we can help. Submit a new request or track an existing claim.
How can we help?
Choose the type of request
Select a category below, then complete the secure form with as much detail as possible.
Product Issue
Damaged
Delivery & Setup
defective or not working as expected
Warranty & Protection
Delivery
Store Experience
scheduling or setup concerns
CUSTOMER CARE REQUEST
We're here to help
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Submitting a request does not guarantee warranty or protection-plan coverage. Eligibility and available solutions depend on the circumstances of the request and applicable policies.
Track your claim
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Our Services & Offers
Making Home Comfort Effortless
Furniture Protection Plan
Guard your investment with ourFurniture Protection Plan. We've got you covered against life's little mishaps, ensuring your furniture stays in pristine condition.
Delivery and Assembly
Sit back and relax as we take care of the heavy lifting. Our Delivery and Assembly service ensures your furniture arrives safely and is expertly set up in your home.
Referral Program
Spread the word and earn rewards! Join our Referral Program to share the joy of quality furnishings with your friends and family while enjoying exclusive benefits.
Price Beat Guarantee
Shop with confidence! Our Price Beat Guarantee ensures you get the best deal in town. If you find a lower price elsewhere, we'll beat it!
*Progressive Leasing obtains information from credit bureaus. Not all applicants are approved.
**Standard agreement offers 12 months to ownership. Early purchase options cost more than the retailer’s cash price except 3 month option in CA. To purchase early call 877-898-1970.
