ACME Furniture Manufacturer Warranty

At Canales Furniture, we are committed to ensuring you are completely satisfied with your purchase. As an authorized retailer of ACME Furniture, we proudly facilitate all manufacturer warranty claims directly on your behalf.

Warranty Coverage and Duration
ACME Furniture provides a Limited Warranty exclusively to the original purchaser. The warranty duration typically ranges from 60 days to 1 year from the date of delivery, depending on the specific product line. This warranty covers manufacturing defects in materials and workmanship under normal, indoor residential use. If a defect is found, ACME reserves the right to repair or replace the defective part or item.

What is Not Covered?
Please note that the ACME manufacturer warranty contains specific exclusions and does not cover the following:

Items used for commercial, institutional, or rental purposes.

Normal wear and tear, including the natural softening of seat cushions, stretching of upholstery, or fading from sunlight.

Damage caused by misuse, abuse, accidents, alterations, or improper cleaning methods (such as the use of harsh chemicals).

Merchandise sold as "Clearance," "Floor Model," or "As-Is."

Transportation, shipping, or freight costs associated with returning the damaged piece or receiving a replacement.

How to File a Claim
Because ACME Furniture does not process warranty claims directly with the public, our Canales Furniture Customer Care team is here to manage the entire process for you. To initiate a claim, please gather the following:

Your original Canales Furniture purchase receipt or invoice. (Proof of purchase is required).

Clear photographs of the defect or damage.

A clear photograph of the item's manufacturer label and serial number (usually located underneath or on the back of the furniture).

Once you have these items ready, please contact the Canales Furniture warranty department. We will submit the claim to ACME and work closely with them to get your issue resolved as quickly as possible.

Official ACME Furniture Warranty Policy (PDF):
https://images.thdstatic.com/catalog/pdfImages/e2/e24ea961-ce64-4b32-96c4-9cb825c55b3f.pdf

ALBANY FURNITURE WARRANTY

Canales Furniture Support

Warranty Coverage Period

Albany Furniture provides a limited warranty, typically up to 1 year from the date of purchase, depending on the product.

What Is Covered

This warranty covers manufacturing defects under normal residential use, including defects in materials, workmanship, structural frames, and upholstery components caused during production.

Example: If your sofa has a structural issue or defective stitching due to how it was made, it may qualify for warranty coverage.

How Canales Furniture Helps

At Canales Furniture, we handle the warranty process for you. Our team will review your claim, work directly with Albany Furniture, and guide you through the resolution process. Based on the manufacturer’s evaluation, the item may be repaired or replaced.

What Is Not Covered

This warranty does not cover normal wear and tear such as fabric wear, fading, or cushion softening. It also does not cover damage caused by misuse, stains, pets, sharp objects, sunlight exposure, heat, humidity, or unauthorized repairs.

Example: Fabric damage caused by pets or stains is not covered under warranty.

How to Submit a Claim

To start a warranty claim with Canales Furniture, please provide proof of purchase, photos of the issue, and a brief description. Our team will take care of the process and keep you informed.

Manufacturer Warranty

http://rac.albanyindustries.com/warranty.pdf

ASHCROFT IMPORTS WARRANTY

Canales Furniture Support

Warranty Coverage Period

Ashcroft Imports provides a limited 1 year warranty from the date of purchase.

What Is Covered

This warranty covers manufacturing defects under normal residential use, including defects in materials, workmanship, and structural components such as frames and upholstery construction.

Example: If your sofa or furniture piece has a defect in the frame, stitching, or materials due to how it was manufactured, it may qualify for warranty coverage.

How Canales Furniture Helps

At Canales Furniture, we manage the warranty process for you. Our team will review your claim, coordinate directly with Ashcroft Imports, and guide you through the resolution process. Based on the manufacturer’s evaluation, the item may be repaired or replaced.

What Is Not Covered

This warranty does not cover normal wear and tear such as fabric wear, fading, or cushion softening. It also does not cover damage caused by misuse, improper care, stains, pets, sunlight exposure, moisture, or unauthorized repairs or modifications.

Example: Damage caused by spills, pets, or improper cleaning is not covered under warranty.

How to Submit a Claim

To start a warranty claim with Canales Furniture, please provide proof of purchase, photos of the issue, and a brief description of the problem. Our team will handle the process and keep you informed.

Manufacturer Warranty Page

https://ashcroftfurniture.com

Ashley Bedding (Ashley Sleep) Manufacturer Warranty

At Canales Furniture, we want you to rest easy knowing your investment is protected. As an authorized retailer of Ashley Furniture and Ashley Sleep products, we proudly facilitate all manufacturer warranty claims directly on your behalf.

Warranty Coverage and Duration
Ashley provides Limited Warranties exclusively to the original purchaser. Coverage applies to material manufacturing defects under normal residential use. The warranty duration varies based on the specific sleep product:

Mattresses and Foundations: 10-Year Limited Warranty (with 1 year of labor coverage).

Power Foundation Frames: Limited Lifetime Warranty.

Power Foundation Mechanisms & Electrical Components: 3-Year Limited Warranty (with 1 year of labor coverage).

Sleeper Sofa Mattresses: 3-Year Pro-rated Limited Warranty.

What is Not Covered?
The Ashley Sleep manufacturer warranty contains strict exclusions. The warranty will be voided or does not cover the following:

Improper Support: Structural damage caused by using an improper bed frame. Queen and King mattresses must be used on an appropriate bed frame with a rigid center support having at least 5 legs and 3 cross slats.

Normal Body Impressions: Indentations less than 3/4 of an inch deep on memory foam/gel mattresses, or less than 1.5 inches deep on innerspring mattresses.

Unsanitary Conditions: Any mattress or foundation found with fabric stains, soiling, or burns will immediately void the warranty.

Cover Removal: Removal of the zippered mattress cover voids the warranty (these covers are not machine washable).

Comfort Preference: Returns or exchanges based on comfort preference or sheet fit.

Commercial Use: Items used for commercial, institutional, or rental purposes, or merchandise sold as "Floor Model" or "As-Is."

Transportation Costs: Shipping or transportation costs to and from the manufacturer after the first year of labor coverage expires.

How to File a Claim
Our Canales Furniture Customer Care team is here to manage the entire claims process for you. To initiate a claim for your Ashley Bedding product, please gather the following:

Your original Canales Furniture purchase receipt or invoice. (Proof of purchase is required).

Clear photographs of the defect.

The product serial number and a clear photo of the intact law label attached to the mattress or foundation (Do not remove this tag).

Proof of the quality of the bed frame or foundation being used with the mattress (usually a photograph of the frame).

Once you have these items ready, please contact the Canales Furniture warranty department. We will submit the claim to Ashley and work closely with them to establish service or authorize a repair or replacement.


Official Ashley Sleep Warranty Policy (PDF)

At Canales Furniture, we are dedicated to helping you protect your home investments. As an authorized retailer of Ashley Furniture, we are happy to facilitate all manufacturer warranty claims directly on your behalf to ensure a smooth and stress-free process.

Warranty Coverage and Duration
Ashley Furniture provides Limited Warranties to the original retail purchaser, protecting against material manufacturing defects under normal residential use. Ashley will pay reasonable and customary labor rates to repair or replace defective parts within the first year. After one year, the original purchaser is responsible for labor and shipping costs.

Coverage durations vary by component:

Frames (Used in Upholstered and Leather Products): Limited Lifetime Warranty.

Springs and Webbed Seating Systems: 5-Year Limited Warranty.

Recliner Mechanisms: 5-Year Limited Warranty.

Sleeper Mechanisms: 3-Year Limited Warranty.

Cushioning (Attached and Unattached): 1-Year Limited Warranty.

Leather and Upholstery Fabric: 1-Year Limited Warranty.

Finishes and All Other Furniture Products: 1-Year Limited Warranty.

What is Not Covered?
The Ashley Furniture manufacturer warranty includes specific exclusions. The warranty will be voided or does not cover the following:

Commercial Use: Items used for rented, business, commercial, institutional, or other non-residential purposes.

Discounted Merchandise: Items purchased "As-Is," second-hand, or used as floor samples and display models.

Improper Care: Damage resulting from incorrect or inadequate maintenance, cleaning, or care (including the use of harsh chemicals or improper leather conditioners).

Normal Wear and Tear: The natural softening of cushions over time, fading of fabrics, or the natural variations, scars, and wrinkles inherent to genuine leather and wood products.

Relocation Damage: The warranty is null and void if the furniture is damaged while being moved from its original point of delivery to the consumer.

Transportation Costs: Shipping, packing, and transportation costs to and from the manufacturer after the first year of labor coverage expires.

How to File a Claim
Because Ashley Furniture requires claims to be processed through the authorized retailer, the Canales Furniture Customer Care team will handle the submission for you. To initiate a claim, please gather the following:

Your original Canales Furniture purchase receipt or invoice. (Proof of purchase is required).

Clear photographs of the defect or damage.

A clear photograph of the item's manufacturer tag and serial number (typically found underneath or on the back of the item).

Once you have these items ready, please contact the Canales Furniture warranty department. We will submit the claim to Ashley Furniture and communicate with them directly to arrange for parts, repair, or a replacement depending on their authorized resolution.

Official Ashley Furniture Warranty Policy (Website):

At Canales Furniture, your comfort and peace of mind are our top priorities. As an authorized retailer of Bedding Tech Industries mattresses and foundations, we proudly facilitate all manufacturer warranty claims directly on your behalf.

Warranty Coverage and Duration
Bedding Tech Industries provides a Limited Warranty exclusively to the original purchaser. This warranty protects against manufacturing defects in materials and workmanship under normal residential use. Coverage durations vary based on the specific product:

Mattresses: Typically carry a 5-Year to 7-Year Limited Warranty, protecting against structural defects and abnormal sagging.

Foundations and Bunkie Boards: Carry a Limited Warranty protecting against wood breakage or structural failure under normal use and proper support.

What is Not Covered?
The Bedding Tech Industries manufacturer warranty contains specific exclusions to keep in mind. The warranty will be voided or does not cover the following:

Improper Support: Mattress damage or sagging caused by using an improper bed frame or a foundation that lacks adequate center support.

Normal Body Impressions: Minor indentations or normal body contouring that naturally occurs in foam or innerspring mattresses.

Unsanitary Conditions: Any mattress or foundation found with stains, burns, soiling, or fluid damage will immediately void the warranty.

Comfort Preference: Returns or exchanges based solely on firmness, feel, or personal comfort preference.

Discounted Merchandise: Items purchased as "Clearance," "Floor Model," or "As-Is."

Transportation Costs: Shipping or freight costs associated with returning the damaged item or receiving a replacement.

How to File a Claim
Because Bedding Tech Industries does not process warranty claims directly with the public, our Canales Furniture Customer Care team is here to manage the process for you. To initiate a claim, please gather the following:

Your original Canales Furniture purchase receipt or invoice. (Proof of purchase is required).

Clear photographs of the defect (such as measuring the depth of a mattress sag using a string and ruler).

A clear photograph of the intact manufacturer law label attached to the mattress or foundation (Do not remove this tag, as it voids the warranty).

A photograph of the bed frame currently supporting the mattress and foundation.

Once you have these items ready, please contact the Canales Furniture warranty department. We will submit the claim to Bedding Tech Industries and work closely with them to authorize a repair or arrange for a replacement if approved.

At Canales Furniture, we want you to love your new living room setup. As an authorized retailer of Behold Home upholstery and furniture, we proudly facilitate all manufacturer warranty claims directly on your behalf.

Warranty Coverage and Duration
Behold Home provides a 1-Year Limited Warranty to the original purchaser. This warranty protects against manufacturing defects in materials and workmanship under normal, indoor residential use. Coverage generally includes:

Frames and Springs: 1-Year Limited Warranty against structural defects.

Cushioning: 1-Year Limited Warranty against abnormal loss of resiliency.

Fabrics: 1-Year Limited Warranty against seam slippage and fraying.

What is Not Covered?
The Behold Home manufacturer warranty contains specific exclusions and does not cover the following:

Commercial Use: Items used for rental, commercial, institutional, or other non-residential purposes.

Normal Wear and Tear: The natural softening of seat cushions, normal fabric pilling, fading, or stretching over time.

Improper Care and Abuse: Damage caused by pets, accidents, alterations, negligence, or the use of harsh chemical cleaners.

Discounted Merchandise: Items purchased as "Clearance," "Floor Model," or "As-Is."

Transportation Costs: Shipping or freight costs associated with returning the damaged piece or receiving replacement parts.

How to File a Claim
Behold Home does not process warranty claims directly with the public. To initiate a claim, our Canales Furniture Customer Care team will manage the process for you. Please gather the following information:

Your original Canales Furniture purchase receipt or invoice. (Proof of purchase is required).

Clear photographs showing the specific defect or damage.

A clear photograph of the item's manufacturer label or law tag (usually located under the seat cushions or attached to the bottom of the furniture).

Once you have these items ready, please contact the Canales Furniture warranty department. We will submit your claim to Behold Home and work closely with them to authorize a repair, provide replacement parts, or arrange a full replacement if approved.

At Canales Furniture, we want to ensure you get the best night's rest possible. As an authorized retailer of Blu Sleep mattresses, pillows, and sleep accessories, we proudly facilitate all manufacturer warranty claims directly on your behalf.

Warranty Coverage and Duration
Blu Sleep provides a Limited Warranty to the original purchaser, protecting against manufacturing defects in materials and workmanship. The warranty duration varies depending on the specific product:

Mattresses: 10-Year Limited Warranty. This covers deterioration in the cell structure of the foam and visible body indentations that are greater than 3/4 of an inch.

Mattress Protectors: 10-Year Limited Warranty.

Gel and Memory Foam Pillows: 5-Year Limited Warranty (covers deterioration that causes the pillow not to return to its original shape).

Select Pillows (Ceramo, Air Memory): 1-Year Limited Warranty.

Removable Pillow Covers: 1-Year to 3-Year Limited Warranty, depending on the specific model.

What is Not Covered?
The Blu Sleep manufacturer warranty contains specific exclusions. The warranty does not cover the following:

Normal Wear and Tear: Expected softening of the foam over time or normal wear that does not affect the pressure-relieving qualities of the product.

Minor Indentations: Mattress indentations or sagging that measure less than 3/4 of an inch.

Abuse and Neglect: Any product or cover that has been physically abused, improperly washed, damaged, burned, cut, stained, or torn.

Comfort Preference: Returns or exchanges based solely on personal comfort preference, heat retention, or odor (such as the normal "new foam" smell).

Transportation Costs: Shipping, handling, or transportation costs associated with replacing a defective product.

How to File a Claim
Because Blu Sleep requires warranty claims to be processed through the authorized retailer, our Canales Furniture Customer Care team is here to manage the process for you. To initiate a claim, please gather the following:

Your original Canales Furniture purchase receipt or invoice. (Proof of purchase is required).

Clear photographs of the defect. For mattress sagging, please provide a photo showing a straight edge (like a broom handle) across the mattress with a ruler measuring the depth of the indentation.

A clear photograph of the item's manufacturer label or law tag attached to the mattress or pillow.

Once you have these items ready, please contact the Canales Furniture warranty department. We will submit the claim to Blu Sleep and work closely with them to authorize a repair or replacement.

Link for the Website
Blu Sleep hosts their official warranty policy directly on their website. You can link our customers to this page below:

Official Blu Sleep Warranty Policy (Website):

At Canales Furniture, we are proud to offer premium appliance brands to complete your home. As an authorized retailer of Café Appliances (by GE Appliances), we are here to facilitate your manufacturer warranty claims and help you secure the service you need.

Warranty Coverage and Duration
Café Appliances provides a Limited Warranty to the original purchaser for products used in normal, single-family residential environments. Because appliances are complex machines, coverage durations vary based on the specific appliance and component:

Entire Appliance: 1-Year Limited Warranty covering parts and labor to repair or replace any part of the appliance that fails due to a defect in materials or workmanship.

Specific Components (Varies by Model): Certain major components, such as sealed refrigeration systems in refrigerators or direct-drive motors in washing machines, may carry extended limited warranties (typically ranging from 5 to 10 years for parts).

What is Not Covered?
The Café Appliances manufacturer warranty contains specific exclusions. The warranty will be voided or does not cover the following:

Improper Installation: Damage or failure caused by improper installation, delivery, or maintenance.

Cosmetic Damage: Scratches, dents, or chips to the finish that are not reported within the first few days of delivery.

Routine Maintenance: Consumable parts such as water filters or light bulbs (water filters typically only carry a 30-day limited warranty).

Misuse and Abuse: Damage resulting from accidents, alterations, misuse, or acts of God.

Commercial Use: Products used in commercial settings or multi-family applications may have reduced warranty coverage or voided warranties entirely.

Food Loss: Spoilage of food due to refrigerator or freezer failure is generally not covered.

How to File a Claim
Appliance warranties typically require certified technicians for repairs. Our Canales Furniture Customer Care team is here to help you initiate the service process. To start a claim, please gather the following:

Your original Canales Furniture purchase receipt or invoice. (Proof of purchase is required).

The exact Model Number and Serial Number of your Café appliance (usually found on a metal tag inside the door or on the back of the unit).

A clear description of the issue and any error codes displayed on the appliance screen.

Once you have these items ready, please contact the Canales Furniture warranty department. We will submit your claim information to coordinate with Café Appliances and arrange for an authorized service technician to diagnose and repair your unit.

Link for the Website
Because warranty terms vary slightly depending on whether the appliance is a refrigerator, range, dishwasher, or laundry unit, Café Appliances includes the specific warranty policy inside the Owner's Manual for each model. You can link our customers to their official support site where they can look up their exact model:

Official Café Appliances Warranty & Support (Website):

At Canales Furniture, your comfort and satisfaction are our priorities. As an authorized retailer of Catnapper and Jackson Furniture, we are here to facilitate all manufacturer warranty claims directly on your behalf to ensure a seamless experience.

Warranty Coverage and Duration
Catnapper provides Limited Warranties exclusively to the original retail purchaser. This warranty protects against manufacturing defects in materials and workmanship under normal, indoor residential use. Catnapper covers the cost of labor and parts shipping for the first year. After one year, the customer is responsible for labor and shipping costs.

Coverage durations vary based on the specific component:

Recliner Mechanisms: Limited Lifetime Warranty.

Springs: Limited Lifetime Warranty.

Frames: Limited Lifetime Warranty (covers manufacturing defects under normal use).

Comfort Coil Seat Cushions: 5-Year Limited Warranty (protects against abnormal loss of resiliency, excluding normal softening).

Power Motors: 3-Year Limited Warranty.

All Other Parts: 1-Year Limited Warranty (covers items like hinges, latches, transformers, and massage/heat components).

What is Not Covered?
The Catnapper manufacturer warranty contains specific exclusions. The warranty will be voided or does not cover the following:

Upholstery and Fabric: There is no warranty on vinyl, leather, or fabric against wearing, fading, pilling, stretching, dye lot variations, natural markings, or splitting.

Commercial Use: Items used for rented, business, commercial, institutional, or other non-residential purposes.

Discounted Merchandise: Items purchased "As-Is," second-hand, or used as floor samples and display models.

Improper Care: Damage resulting from incorrect or inadequate maintenance, cleaning, or care.

Misuse and Abuse: Any condition resulting from misuse, abuse, or use for which the product was not designed.

Transportation Damage: Damage that occurs during delivery or transportation after the initial setup.

How to File a Claim
Because Catnapper requires all warranty service to be handled through the authorized retailer, our Canales Furniture Customer Care team will manage the submission for you. To initiate a claim, please gather the following:

Your original Canales Furniture purchase receipt or invoice. (Proof of purchase is required).

Clear photographs of the defect or damage.

A clear photograph of the item's manufacturer tag and the Product Serial Number. For power mechanisms, we will also need a photo of the serial number located on the defective motor.

Once you have these items ready, please contact the Canales Furniture warranty department. We will submit your claim to Catnapper and coordinate with them to secure the necessary replacement parts or authorize a repair.

Official Catnapper Customer Care & Warranty (Website):

At Canales Furniture, we know that the right decor is what truly makes a house feel like home. As an authorized retailer of Classy Art LLC wall decor, prints, and mirrors, we are happy to facilitate all manufacturer warranty claims directly on your behalf.

Warranty Coverage and Duration
Classy Art LLC provides a 1-Year Limited Manufacturer Warranty to the original purchaser. This warranty protects against manufacturing defects in materials and workmanship under normal, indoor residential use. This covers defects in the framing, matting, or construction of the wall art and mirrors.

What is Not Covered?
The Classy Art LLC manufacturer warranty contains specific exclusions. The warranty will be voided or does not cover the following:

Improper Installation: Damage caused by improper hanging, installation, or the use of insufficient hanging hardware for the weight of the piece.

Glass Breakage: Broken glass or mirrored frames that are not reported within the first few days of delivery or pickup. (Damage that occurs after the item is safely in your home is not covered).

Environmental Damage: Warping, fading, or moisture damage caused by direct sunlight, extreme temperatures, or high-humidity environments (such as hanging non-waterproof art in a bathroom).

Normal Wear and Tear: Scratches, dents, or cosmetic blemishes that occur during everyday use.

Commercial Use: Items used in commercial, institutional, or non-residential settings.

Discounted Merchandise: Items purchased as "Clearance," "Floor Model," or "As-Is."

How to File a Claim
Because Classy Art LLC handles warranty claims exclusively through their authorized retailers, our Canales Furniture Customer Care team is here to manage the process for you. To initiate a claim, please gather the following:

Your original Canales Furniture purchase receipt or invoice. (Proof of purchase is required).

Clear photographs showing the specific defect or damage to the art piece.

A clear photograph of the back of the artwork, including any manufacturer stickers, SKU numbers, or labels.

Once you have these items ready, please contact the Canales Furniture warranty department. We will submit the claim to Classy Art LLC and work closely with them to arrange for a replacement or a suitable resolution if the item is approved for a warranty claim.

At Canales Furniture, we want you to enjoy your new home additions with total peace of mind. As an authorized retailer of Coaster Fine Furniture, we proudly manage and facilitate all manufacturer warranty claims directly on your behalf.

Warranty Coverage and Duration
Coaster Fine Furniture provides Limited Warranties to the original retail purchaser, protecting against manufacturing defects in materials and workmanship under normal residential use. For most general furniture pieces, Coaster provides a 1-Year Limited Warranty. However, specific upholstery and motion coverage durations vary by component:

Frames (Used in Upholstered and Leather Products): Limited Lifetime Warranty.

Swivel, Glider, and Recliner Mechanisms: 5-Year Limited Warranty.

Sleeper Mechanisms: 2-Year Limited Warranty.

Cushioning (Attached and Unattached): 1-Year Limited Warranty.

Leather, Vinyl, and Upholstery Fabric: 1-Year Limited Warranty.

Stitching: 1-Year Limited Warranty against seam slippage.

What is Not Covered?
The Coaster manufacturer warranty contains specific exclusions to keep in mind. The warranty will be voided or does not cover the following:

Discounted Merchandise: Items purchased as "Clearance," "Floor Model," or designated as "As-Is" at the time of purchase.

Normal Wear and Tear: The natural softening or flattening of seat cushions (which is not considered a loss of foam resiliency), natural grain variations in leather, or minor visual differences between floor samples and your delivered furniture.

Improper Care: Damage, shrinkage, pilling, or fading resulting from incorrect maintenance or the use of chemical after-treatments and improper cleaning products.

Modifications and Abuse: Any product modifications made by the consumer, or damage resulting from misuse, negligence, or accidents.

Commercial Use: Products intended for and used in non-residential, commercial, or institutional settings.

How to File a Claim
Coaster Fine Furniture does not handle warranty claims directly with consumers. Our Canales Furniture Customer Care team will manage the entire process for you. To initiate a claim, please gather the following:

Your original Canales Furniture purchase receipt or invoice. (Proof of purchase is required).

Clear digital photographs showing the specific defect or damage.

A clear photograph of the item's manufacturer label or law tag.

Once you have these items ready, please contact the Canales Furniture warranty department. We will submit your claim to Coaster and work closely with them to arrange for replacement parts, full replacement, or merchandise credit if approved.

Link for the Website
Coaster Fine Furniture hosts their official warranty policy directly on their website. You can link our customers to this page below:

Official Coaster Fine Furniture Warranty Policy (Website)

At Canales Furniture, we want you to enjoy your new furniture for years to come. As an authorized retailer of Corinthian Furniture, we proudly manage and facilitate all manufacturer warranty claims directly on your behalf.

Warranty Coverage and Duration

Corinthian Furniture provides Limited Warranties exclusively to the original retail purchaser. This warranty protects against manufacturing defects in materials and workmanship under normal, indoor residential use. Corinthian covers reasonable labor and shipping costs for the first year. After one year, the original purchaser is responsible for all labor, packaging, and shipping costs associated with replacement parts.

Coverage durations vary based on the specific component:

• Recliner Mechanisms: Limited Lifetime Warranty on black metal parts.
• Frames and Springs: 5-Year Limited Warranty on all wooden frame components and metal spring units.
• Cushion Cores: 2-Year Limited Warranty against abnormal loss of resiliency.
• Covers (Fabric, Polyurethane, and Leather): 1-Year Limited Warranty against manufacturer defects.
• Motors and Electrical Components: 1-Year Limited Warranty on power motors, massage units, wiring, and other electronics.
• Sleeper Mechanisms and All Other Parts: 1-Year Limited Warranty.

What is Not Covered?

The Corinthian Furniture manufacturer warranty contains specific exclusions. The warranty will be voided or does not cover the following:

• Normal Wear and Tear: The gradual softening of cushion cores, flattening of fibers, fabric pilling, fading, stretching, or the natural markings inherent to leather.
• Improper Care: Damage caused by inadequate care, excessive soiling, or discoloring due to the use of improper cleaning solutions.
• Commercial Use: Products intended for and used in non-residential, rental, business, or commercial settings.
• Misuse and Abuse: Breakage or damage resulting from customer misuse, abuse, negligence, or modifications.
• Transportation Damage: Damage that occurs during delivery, handling, or transportation after the initial purchase.

How to File a Claim

Corinthian Furniture requires all warranty claims to be processed through the original authorized dealer. Our Canales Furniture Customer Care team is here to handle this entire process for you. To initiate a claim, please gather the following:

1. Your original Canales Furniture purchase receipt or invoice. (Proof of purchase is required).
2. Clear photographs showing the specific defect or damage.
3. For recliner mechanism claims, you must provide a photo of the defective mechanism along with a clear photo of the white "Cenro" label identifying it as a Corinthian product.

Once you have these items ready, please contact the Canales Furniture warranty department. We will submit your claim to Corinthian Furniture and work closely with them to supply the necessary parts or arrange for an authorized repair.

At Canales Furniture, we want you to rest easy knowing your mattress investment is protected. As an authorized retailer of Corsicana Bedding (and its family of brands), we are proud to facilitate all manufacturer warranty claims directly on your behalf.

Warranty Coverage and Duration
Corsicana Bedding provides a Limited Warranty to the original purchaser, protecting against manufacturing defects in materials and workmanship under normal residential use.

Depending on the specific model purchased, your mattress will carry either a 5-Year or 10-Year Limited Warranty (which may be prorated or non-prorated, as indicated on your mattress law tag). Coverage generally includes:

• Sagging and Indentations: Visible body indentations greater than 1.5 inches that are not associated with an improper or unsupportive foundation.
• Coil and Foam Failure: Manufacturing defects causing the foam to break down or the spring system to fail prematurely under normal use.

What is Not Covered?
The Corsicana Bedding manufacturer warranty contains strict exclusions. The warranty will be voided or does not cover the following:

• Normal Wear and Tear: Expected softening of the foam over time or normal body impressions and indentations that measure less than 1.5 inches deep.
• Improper Support: Structural damage or sagging caused by using an improper bed frame. Queen and King mattresses must be used on an appropriate bed frame with a rigid center support having at least 5 to 6 legs.
• Unsanitary Conditions: Any mattress or foundation found with stains, burns, odors, or fluid damage will immediately void the warranty for health and safety reasons.
• Comfort Preference: Returns or exchanges based solely on firmness, feel, or personal comfort preference.
• Mattress Handles: Handles are for positioning only and are not designed to carry the full weight of the mattress; torn handles are not covered.
• Transportation Costs: Shipping, handling, or transportation costs associated with replacing or repairing a defective product.

How to File a Claim
Corsicana Bedding requires warranty claims to be processed through the authorized retailer. Our Canales Furniture Customer Care team is here to manage the entire process for you. To initiate a claim, please gather the following:

1. Your original Canales Furniture purchase receipt or invoice. (Proof of purchase is required).
2. Clear photographs of the defect. For mattress sagging, please provide a photo showing a straight edge (like a broom handle) laid across the mattress with a ruler measuring the exact depth of the indentation.
3. A clear photograph of the intact manufacturer law label attached to the mattress. (Do not remove this tag, as it voids the warranty).
4. A photograph of the bed frame or foundation currently supporting the mattress.

Once you have these items ready, please contact the Canales Furniture warranty department. We will submit the claim to Corsicana Bedding and work closely with them to authorize a repair, replacement, or prorated credit based on your specific warranty terms.

t Canales Furniture, we are committed to providing you with quality pieces for your home. As an authorized retailer of Crosley Furniture, we are here to facilitate all manufacturer warranty claims directly on your behalf.

Warranty Coverage and Duration
Crosley Furniture provides a 90-Day Limited Warranty to the original purchaser. This warranty protects against manufacturing defects in materials and workmanship under normal, indoor residential use. If a defect is found within 90 days of the sale, Crosley will replace or repair the defective parts.

What is Not Covered?
The Crosley Furniture manufacturer warranty contains specific exclusions. The warranty will be voided or does not cover the following:

Normal Wear and Tear: Expected wear, tear, and cosmetic blemishes that occur through everyday use.

Improper Assembly and Care: Damage resulting from improper assembly, mishandling, negligence, alterations, or the use of improper cleaning methods and harsh supplies.

Commercial Use: Items intended for and used in non-residential, commercial, rental, or institutional settings.

Discounted Merchandise: Items purchased as "Clearance," "Floor Model," "Demo Products," or "As-Is."

Customizations: Any customizations or modifications made to the product by the consumer will void the warranty.

How to File a Claim
Our Canales Furniture Customer Care team will manage your warranty claim directly with Crosley Furniture. To initiate a claim, please gather the following:

Your original Canales Furniture purchase receipt or invoice. (Proof of purchase is required).

Clear digital photographs showing the specific defect or damaged part.

The part letter/number (found in your assembly manual) for any missing or defective pieces.

Once you have these items ready, please contact the Canales Furniture warranty department. We will submit your claim to Crosley Furniture and work with them to secure your replacement parts.

Official Crosley Furniture Warranty Policy (PDF):
https://crosbit-res.cloudinary.com/image/upload/warranty/FURN_Warranty_2.pdf

Text for the Website: Crosley Appliances
Crosley Appliances Manufacturer Warranty

At Canales Furniture, we want you to feel completely confident in your major appliance purchases. As an authorized retailer of Crosley Appliances, we are here to help you navigate your warranty and secure the service you need.

Warranty Coverage and Duration
Crosley Appliances offers one of the most comprehensive warranties in the industry for the original purchaser under normal, single-family residential use:

Standard Appliance Warranty: 1-Year Limited Warranty covering parts and labor to repair or replace any component that fails due to a defect in materials or workmanship.

Crosley 10-Year Limited Extended Warranty: Free with your purchase, this protects major components (such as refrigerator compressors, washer gearcases/motors, dryer motors/heating elements, and range bake/broil elements) for up to 10 years from the date of purchase. (Note: Labor is not included after the first year).

What is Not Covered?
The Crosley Appliances manufacturer warranty contains specific exclusions. The warranty will be voided or does not cover the following:

Improper Installation: Damage, failure, or breakage caused by improper installation, delivery, or operation.

Commercial Use: Appliances used in commercial, industrial, or multi-family applications are not covered and will cause the extended warranty to be voided.

Misuse and Abuse: Damage resulting from accidents, alterations, misuse, negligence, or acts of God.

Routine Maintenance and Consumables: General maintenance, cosmetic damage (scratches/dents not reported upon delivery), or consumable parts.

How to File a Claim
Appliance warranties require service from authorized and certified brand technicians. Our Canales Furniture Customer Care team is here to help you initiate your service request. Please gather the following:

Your original Canales Furniture purchase receipt or invoice. (Proof of purchase is required to validate the 1-Year and 10-Year warranties).

The exact Model Number and Serial Number of your appliance (found on the metal tag inside the door or on the back/side of the unit).

A clear description of the issue.

Once you have these items ready, please contact the Canales Furniture warranty department. We will help coordinate with Crosley's extended warranty network to arrange for an authorized service technician to diagnose and repair your unit.

Official Crosley Appliance Extended Warranty Policy (PDF)

At Canales Furniture, we are committed to providing you with beautiful, high-quality furniture for your home. As an authorized retailer of Crown Mark, we proudly manage and facilitate all manufacturer warranty claims directly on your behalf to ensure a smooth resolution.

Warranty Coverage and Duration
Crown Mark provides a 1-Year Limited Warranty to the original retail purchaser. This warranty protects against manufacturing defects in materials and workmanship under normal, indoor residential use. If a defect in the construction, wood, or upholstery is found within the first year of delivery, Crown Mark will authorize a repair, replacement parts, or a full replacement at their discretion.

What is Not Covered?
The Crown Mark manufacturer warranty contains specific exclusions. The warranty will be voided or does not cover the following:

• Normal Wear and Tear: Expected cosmetic wear, the natural softening of seat cushions, fabric pilling, or the natural grain variations and knots inherent to real wood products.
• Improper Care and Assembly: Damage resulting from improper customer assembly, negligence, alterations, or the use of improper cleaning methods and harsh chemicals.
• Commercial Use: Products intended for and used in non-residential, commercial, rental, or institutional settings.
• Discounted Merchandise: Items purchased as "Clearance," "Floor Model," or designated as "As-Is" at the time of purchase.
• Transportation and Moving Damage: Damage that occurs during customer transport, moving the furniture between residences, or mishandling after the initial delivery is completed.

How to File a Claim
Because Crown Mark does not deal directly with consumers for warranty claims, our Canales Furniture Customer Care team will handle the entire process for you. To initiate a claim, please gather the following:

1. Your original Canales Furniture purchase receipt or invoice. (Proof of purchase is required).
2. Clear digital photographs showing the specific defect or damage. (If the issue is structural, please provide photos of the broken frame or part).
3. A clear photograph of the item's manufacturer label, law tag, or the specific item number (usually located underneath the furniture or on the back panel).

Once you have these items ready, please contact the Canales Furniture warranty department. We will submit your claim to Crown Mark and work closely with them to secure the necessary parts or authorize a replacement.

At Canales Furniture, we want you to love your new living room setup. As an authorized retailer of Delta Furniture Manufacturing upholstery, we proudly manage and facilitate all manufacturer warranty claims directly on your behalf to ensure a seamless experience.

Warranty Coverage and Duration
Delta Furniture provides a 1-Year Limited Warranty to the original retail purchaser. This warranty guarantees that the product will be free from manufacturing defects in materials and workmanship under normal, indoor residential use.

For the first year from the original ship date, Delta Furniture covers:

• Frames and Springs: 1-Year Limited Warranty against structural manufacturing defects.
• Cushioning and Foam: 1-Year Limited Warranty against abnormal loss of resiliency.
• Fabrics and Upholstery: 1-Year Limited Warranty against seam slippage and fraying.
• Labor: Approved labor costs associated with repairing a manufacturing defect are covered up to 1 year.

What is Not Covered?
The Delta Furniture manufacturer warranty contains specific exclusions. The warranty will be voided or does not cover the following:

• Normal Wear and Tear: The natural softening of seat cushions (which is not considered a loss of foam resiliency), normal fabric pilling, fading, or stretching over time.
• Commercial Use: Items intended for and used in rental, commercial, institutional, or other non-residential settings.
• Improper Care and Abuse: Damage caused by pets, accidents, alterations, negligence, or the use of harsh chemical cleaners.
• Discounted Merchandise: Items purchased as "Clearance," "Floor Model," or "As-Is."
• Freight and Transportation Damage: Damage that occurs during customer transportation or moving the furniture after the initial delivery is completed.

How to File a Claim
Delta Furniture does not process warranty claims directly with the public. To initiate a claim, our Canales Furniture Customer Care team will manage the process for you. Please gather the following information:

1. Your original Canales Furniture purchase receipt or invoice. (Proof of purchase is required).
2. Clear photographs showing the specific defect or damage.
3. A clear photograph of the item's manufacturer label or law tag (usually located under the seat cushions or attached to the bottom of the furniture).

Once you have these items ready, please contact the Canales Furniture warranty department. We will submit your claim to Delta Furniture and work closely with them to authorize a repair, provide replacement parts, or arrange a full replacement if approved.

At Canales Furniture, we love bringing you innovative and modern pieces to elevate your home. As an authorized retailer of DoCareLife products, including their smart furniture and LED vanity mirrors, we proudly manage and facilitate all manufacturer warranty claims directly on your behalf.

Warranty Coverage and Duration
DoCareLife provides a 1-Year Limited Warranty to the original retail purchaser. This warranty guarantees that the product will be free from manufacturing defects in materials, workmanship, and integrated electronics under normal, indoor residential use.

Coverage generally includes:

• Structural Components: 1-Year Limited Warranty against defects in frames, glass, and hardware.
• Integrated Electronics: 1-Year Limited Warranty on built-in electronic components such as LED lighting strips, Bluetooth speakers, USB charging ports, touch sensors, and smart cooling compartments (where applicable).

What is Not Covered?
The DoCareLife manufacturer warranty contains specific exclusions. The warranty will be voided or does not cover the following:

• Glass Breakage: Cracked or shattered glass and mirrors that are not reported immediately upon delivery or pickup. (Damage occurring after the item is safely in your home is not covered).
• Electrical Surges and Water Damage: Damage to integrated electronics caused by power surges, improper voltage, liquid spills, or water damage.
• Improper Assembly and Abuse: Damage resulting from incorrect customer assembly, negligence, alterations, drops, or the use of harsh chemical glass cleaners that degrade the mirror finish or electronics.
• Commercial Use: Products intended for and used in rental, commercial, or institutional settings.
• Normal Wear and Tear: Expected cosmetic wear, minor scratches, or fading over time.

How to File a Claim
DoCareLife does not process warranty claims directly with the public. Our Canales Furniture Customer Care team will handle the entire process for you. To initiate a claim, please gather the following information:

1. Your original Canales Furniture purchase receipt or invoice. (Proof of purchase is required).
2. Clear photographs or a short video showing the specific defect or damage. (If an electronic feature like an LED light or speaker is failing, a brief video is highly recommended).
3. A clear photograph of the item's manufacturer label, law tag, or the specific item number (usually located on the back or bottom of the unit).

Once you have these items ready, please contact the Canales Furniture warranty department. We will submit your claim to DoCareLife and work closely with them to authorize replacement parts or a full replacement if approved.

At Canales Furniture, we know how important it is to find durable and safe furniture for your children's rooms. As an authorized retailer of Donco Trading Co. and Donco Kids, we are here to facilitate all manufacturer warranty claims directly on your behalf.

Warranty Coverage and Duration
Donco Trading Co. provides a 1-Year Limited Warranty to the original purchaser. This warranty protects against manufacturing defects in materials and workmanship under normal, indoor residential use. If a defect is found within one year from the date of purchase, Donco will provide replacement parts.

Please note that while the manufacturer covers the cost of the replacement parts for the first year, shipping costs for those parts become the responsibility of the customer after 90 days from the original purchase date.

What is Not Covered?
The Donco manufacturer warranty contains specific exclusions. The warranty will be voided or does not cover the following:

• Improper Assembly: Damage resulting from assembly errors, including the use of power tools during assembly (which can strip or crack the pine wood).
• Normal Wear and Tear: Expected cosmetic wear, minor scratches, or fading of the finish over time.
• Misuse and Abuse: Broken parts resulting from jumping on beds, exceeding the stated weight limits, or general abuse and negligence.
• Commercial Use: Products intended for and used in non-residential, commercial, or daycare settings.
• Discounted Merchandise: Items purchased as "Clearance," "Floor Model," or designated as "As-Is."

How to File a Claim
Our Canales Furniture Customer Care team will handle the parts request process for you. To initiate a claim with Donco, please gather the following information:

1. Your original Canales Furniture purchase receipt or invoice. (Proof of purchase is required).
2. Clear digital photographs showing the specific defect or broken part.
3. The specific Part Number(s) and Letter(s) of the defective pieces. (You can find these part numbers in the assembly instructions that came with your furniture).

Once you have these items ready, please contact the Canales Furniture warranty department. We will submit your claim to Donco Trading Co. and work closely with them to process your replacement parts as quickly as possible.:

Official Donco Trading Co. Warranty Policy (PDF):
https://images.thdstatic.com/catalog/pdfImages/e7/e7d0b5bc-0539-448c-8ce6-99da1c6eba33.pdf

At Canales Furniture, we are committed to providing you with beautiful and durable furniture for your home. As an authorized retailer of Elements International, we proudly manage and facilitate all manufacturer warranty claims directly on your behalf to ensure a seamless resolution.

Warranty Coverage and Duration
Elements International provides a 1-Year Limited Warranty to the original retail purchaser. This warranty protects against manufacturing defects in materials and workmanship under normal, indoor residential use. If a defect in the construction, wood, or upholstery is found within the first year of the original purchase date, Elements International will provide replacement parts or authorize a full replacement at their discretion.

What is Not Covered?
The Elements International manufacturer warranty contains specific exclusions. The warranty will be voided or does not cover the following:

• Normal Wear and Tear: Expected cosmetic wear, the natural softening of seat cushions, fabric pilling, fading, or the natural grain variations inherent to wood products.
• Improper Assembly and Use: Damage resulting from incorrect customer assembly, modifications, negligence, or using the furniture for purposes other than its intended residential use (such as jumping on beds or sitting on armrests).
• Environmental Damage: Warping, cracking, or fading caused by excessive moisture, water exposure, prolonged direct sunlight, or extreme temperature fluctuations.
• Commercial Use: Products intended for and used in non-residential, commercial, rental, or institutional settings.
• Discounted Merchandise: Items purchased as "Clearance," "Floor Model," or designated as "As-Is."
• Accidental Damage: Spills, drops, impacts, or pet-related scratches and stains.

How to File a Claim
Because Elements International does not process warranty claims directly with the public, our Canales Furniture Customer Care team will handle the entire process for you. To initiate a claim, please gather the following:

1. Your original Canales Furniture purchase receipt or invoice. (Proof of purchase is required).
2. Clear digital photographs showing the specific defect or damage. (If the issue is structural, please provide photos of the broken frame or part).
3. A clear photograph of the item's manufacturer label, law tag, or the specific item number (usually located underneath the furniture or on the back panel).
4. If you are requesting a specific replacement part for a bed or cabinet, please provide the part letter/number found in your assembly instructions.

Once you have these items ready, please contact the Canales Furniture warranty department. We will submit your claim to Elements International and work closely with them to secure the necessary parts or authorize a replacement.

At Canales Furniture, we are proud to offer premium, professional-style kitchen appliances to elevate your home. As an authorized retailer of Forno Appliances, we are here to help you navigate your manufacturer warranty and ensure your kitchen stays running smoothly.

Warranty Coverage and Duration

Forno Appliances provides a comprehensive 2-Year Limited Warranty to the original purchaser for products used in normal, single-family residential environments. The warranty is activated on the date of original retail purchase:

• First Year (Parts and Labor): Forno will repair or replace any component that fails due to a defect in materials or workmanship, free of charge, including labor at standard rates and shipping expenses.
• Second Year (Parts Only): Forno provides extended coverage for the cost of replacement parts only (the customer is responsible for labor costs during the second year).
• 30-Day Cosmetic Warranty: Forno warrants that the product is free from manufacturing cosmetic defects (like paint blemishes or scratches) for a period of 30 days from the original purchase date. You must inspect the product at the time of delivery to claim cosmetic issues.

What is Not Covered?

The Forno manufacturer warranty contains specific exclusions. The warranty will be voided or does not cover the following:

• Improper Installation: Service calls or repairs to correct an incorrect installation of the product, electrical wiring, or gas line.
• Normal Wear and Tear: Replacement of parts due to standard wear and tear of components such as seals, knobs, pan supports, shelving, buttons, or scratched ceramic-glass tops.
• Misuse and Abuse: Defects and damages arising from accidents, alteration, misuse, lack of proper maintenance, or the buildup of residues and stains.
• Commercial Use: Items used for commercial, contract, or other non-residential purposes.
• Discounted Merchandise: Defects or missing parts on products sold out of the original factory packaging, display models, or items purchased "As-Is."
• Food Loss: Forno is not liable for the loss of food or beverages due to appliance failure.

How to File a Claim

Appliance warranties require service from authorized and certified brand technicians. Forno specifically requires that troubleshooting be performed with a customer service representative before they will authorize a service company to visit your home.

To initiate a claim, please gather the following:

1. Your original Canales Furniture purchase receipt or invoice. (Proof of purchase is required).
2. The exact Model Number and Serial Number of your Forno appliance.
3. A clear description of the issue, along with any photographs or videos.

Once you have these items ready, please contact the Canales Furniture warranty department. We will help you organize your documentation and connect you with Forno's official Support Department (1-866-231-8893) to complete their mandatory troubleshooting steps and dispatch a technician.

Official Forno Appliances Warranty Policy (PDF):

https://images.thdstatic.com/catalog/pdfImages/0f/0fa4f158-4e3d-4547-8486-3015930362d0.pdf

At Canales Furniture, we want you to be completely satisfied with your home furnishings. As an authorized retailer of Furniture of America, we are proud to manage and facilitate all manufacturer warranty claims directly on your behalf to ensure a seamless and supportive experience.

Warranty Coverage and Duration
Furniture of America provides a 1-Year Limited Warranty to the original retail purchaser. This warranty guarantees that the products are free of manufacturing, workmanship, or material defects under normal, indoor residential use. If a manufacturing defect is found within one year from the date of your original invoice, Furniture of America will provide free parts to repair the applicable product or authorize a replacement if deemed necessary.

What is Not Covered?
The Furniture of America manufacturer warranty contains specific exclusions. The warranty will be voided or does not cover the following:

• Normal Wear and Tear: Expected cosmetic wear, the natural softening of seat cushions, fabric pilling, fading, or changes in the patina of metal and leather finishes over time.
• Improper Care and Assembly: Damage resulting from incorrect customer assembly, negligence, alterations, improper cleaning methods (such as excessive soiling or unapproved chemical cleaners), or placement of indoor furniture outdoors or in bathrooms.
• Commercial Use: Products intended for and used in rented, business, commercial, institutional, or other non-residential settings.
• Discounted Merchandise: Items purchased as "Clearance," "Floor Sample," "Display Model," or designated as "As-Is."
• Transportation and Handling Damage: Damage that occurs during customer transportation, moving the furniture, or mishandling after the initial delivery is completed.
• Health and Safety Exclusions: Upholstered products such as mattresses, pillows, toppers, and futons are not covered under their general satisfaction exchange guarantee due to health and safety regulations.

How to File a Claim
Furniture of America does not process warranty claims directly with the public. Our Canales Furniture Customer Care team will handle the entire process for you. To initiate a claim, please gather the following information:

1. Your original Canales Furniture purchase receipt or invoice. (Proof of purchase is required).
2. Clear digital photographs showing the specific defect or damage. (Pictures are strictly required by the manufacturer to claim any merchandise defect).
3. A clear photograph of the item's manufacturer label or law tag.
4. If you are requesting a specific replacement part for a bed or cabinet, please provide the part letter/number found in your assembly instructions.

Once you have these items ready, please contact the Canales Furniture warranty department. We will submit your claim to Furniture of America and work closely with them to secure the necessary parts or authorize a replacement.

Official Furniture of America Warranty Policy (PDF):
https://images.thdstatic.com/catalog/pdfImages/f8/f8f81ca2-d65b-4a94-9bc1-eeb87d7ed1d2.pdf

At Canales Furniture, we are dedicated to ensuring your household runs smoothly. As an authorized retailer of GE Appliances, we are here to help you navigate your manufacturer warranty and secure the professional service you need when an issue arises.

Warranty Coverage and Duration
GE Appliances provides a Limited Warranty to the original purchaser for products used in normal, single-family residential environments. Because coverage can vary slightly by the type of appliance, the standard baseline includes:

• Standard Appliance Warranty: 1-Year Limited Warranty covering parts and labor to repair or replace any part of the appliance that fails due to a defect in materials or workmanship.
• Specific Components (Varies by Model): Certain major components, such as sealed refrigeration systems in refrigerators or direct-drive motors in washing machines, may carry extended limited warranties (often ranging from 5 to 10 years for parts, depending on the exact model).

What is Not Covered?
The GE Appliances manufacturer warranty contains specific exclusions. The warranty will be voided or does not cover the following:

• Improper Installation: Damage, failure, or reduced performance caused by improper installation, delivery, or electrical/plumbing connections.
• Cosmetic Damage: Scratches, dents, or chips to the finish that are not reported immediately upon delivery.
• Routine Maintenance: Consumable parts such as water filters, air filters, or light bulbs (water filters typically only carry a 30-day limited warranty).
• Misuse and Abuse: Damage resulting from accidents, alterations, misuse, lack of proper maintenance, or acts of God.
• Commercial Use: Products intended for and used in commercial settings or multi-family applications often have reduced warranty coverage or voided warranties entirely.
• Incidental Damages: Spoilage of food due to refrigerator or freezer failure is generally not covered.

How to File a Claim
Major appliance warranties require service from certified GE technicians. Our Canales Furniture Customer Care team is here to help you initiate the service process and get a technician scheduled. To start a claim, please gather the following:

1. Your original Canales Furniture purchase receipt or invoice. (Proof of purchase is required).
2. The exact Model Number and Serial Number of your GE appliance (usually found on a metal tag inside the door or on the back/side of the unit).
3. A clear description of the issue and any error codes displayed on the appliance's digital screen.

Once you have these items ready, please contact the Canales Furniture warranty department. We will submit your claim information to coordinate with GE Appliances and arrange for an authorized service technician to diagnose and repair your unit.

Because specific warranty terms vary depending on whether the appliance is a refrigerator, range, dishwasher, or laundry unit, GE includes the exact warranty policy inside the Owner's Manual for each specific model. You can link our customers to their official support site where they can look up their model and view their warranty terms:

Official GE Appliances Warranty & Support (Website):
https://www.geappliances.com/ge/service-and-support/

At Canales Furniture, we are committed to providing you with great value and stylish pieces for your home. As an authorized retailer of Generation Trade furniture, we proudly manage and facilitate all manufacturer warranty claims directly on your behalf to ensure a smooth resolution.

Warranty Coverage and Duration
Generation Trade provides a 1-Year Limited Warranty to the original retail purchaser. This warranty protects against manufacturing defects in materials and workmanship under normal, indoor residential use. If a structural or manufacturing defect is found within the first year of the original purchase date, Generation Trade will provide replacement parts or authorize a full replacement at their discretion.

What is Not Covered?
The Generation Trade manufacturer warranty contains specific exclusions. The warranty will be voided or does not cover the following:

• Normal Wear and Tear: Expected cosmetic wear, the natural softening of seat cushions, fabric pilling, fading, or the natural grain variations inherent to wood products.
• Improper Assembly and Use: Damage resulting from incorrect customer assembly, modifications, negligence, or using the furniture for purposes other than its intended residential use.
• Commercial Use: Products intended for and used in non-residential, commercial, rental, or institutional settings.
• Discounted Merchandise: Items purchased as "Clearance," "Floor Model," or designated as "As-Is."
• Transportation and Accidental Damage: Damage that occurs during customer transport, moving the furniture between residences, spills, drops, or pet-related damage.

How to File a Claim
Because Generation Trade does not process warranty claims directly with the public, our Canales Furniture Customer Care team will handle the entire process for you. To initiate a claim, please gather the following:

1. Your original Canales Furniture purchase receipt or invoice. (Proof of purchase is required).
2. Clear digital photographs showing the specific defect or damage. (If the issue is structural, please provide photos of the broken frame or part).
3. A clear photograph of the item's manufacturer label, law tag, or the specific item number (usually located underneath the furniture or on the back panel).
4. If you are requesting a specific replacement part for a bed or cabinet, please provide the part letter/number found in your assembly instructions.

Once you have these items ready, please contact the Canales Furniture warranty department. We will submit your claim to Generation Trade and work closely with them to secure the necessary parts or authorize a replacement.

At Canales Furniture, we are dedicated to helping you find efficient and modern appliances for your home. As an authorized retailer of Haier Appliances (a GE Appliances company), we are here to help you navigate your manufacturer warranty and coordinate the professional service you need when an issue arises.

Warranty Coverage and Duration
Haier provides a Limited Warranty to the original purchaser for appliances used in normal, single-family residential environments. Because coverage can vary slightly based on the specific type of appliance, the standard baseline includes:

• Standard Appliance Warranty: 1-Year Limited Warranty covering parts and labor to repair or replace any component that fails due to a defect in materials or workmanship.
• Specific Components (Varies by Model): Certain major components, such as sealed refrigeration systems, inverter compressors, or specific motors, may carry extended limited warranties (often ranging from 5 to 10 years for parts, depending on the exact model).

What is Not Covered?
The Haier Appliances manufacturer warranty contains specific exclusions. The warranty will be voided or does not cover the following:

• Improper Installation: Damage, failure, or reduced performance caused by improper installation, delivery, or electrical/plumbing connections.
• Cosmetic Damage: Scratches, dents, chips, or glass breakage that are not reported immediately upon delivery.
• Routine Maintenance: Consumable parts such as water filters, air filters, or light bulbs.
• Misuse and Abuse: Damage resulting from accidents, alterations, misuse, lack of proper maintenance, or acts of God.
• Commercial Use: Products intended for and used in commercial settings or multi-family applications generally have reduced warranty coverage or voided warranties entirely.
• Incidental Damages: Spoilage of food due to refrigerator or freezer failure is not covered.

How to File a Claim
Major appliance warranties require service from certified Haier technicians. Our Canales Furniture Customer Care team is here to help you initiate the service process and get a technician scheduled. To start a claim, please gather the following:

1. Your original Canales Furniture purchase receipt or invoice. (Proof of purchase is required).
2. The exact Model Number and Serial Number of your Haier appliance (usually found on a metal tag inside the door or on the back/side of the unit).
3. A clear description of the issue and any error codes displayed on the appliance's digital screen.

Once you have these items ready, please contact the Canales Furniture warranty department. We will submit your claim information to coordinate with Haier Appliances and arrange for an authorized service technician to diagnose and repair your unit.

Because specific warranty terms vary depending on whether the appliance is a refrigerator, range, dishwasher, or laundry unit, Haier includes the exact warranty policy inside the Owner's Manual for each specific model. You can link our customers to their official support site where they can look up their model and view their warranty terms:

Official Haier Appliances Warranty & Support (Website):
https://www.haierappliances.com/support

At Canales Furniture, we want to ensure your home is as comfortable as it is stylish. As an authorized retailer of Hallmart Collectibles bedding, comforter sets, and decor, we are happy to facilitate all manufacturer warranty claims directly on your behalf.

Warranty Coverage and Duration

Hallmart Collectibles provides a 30-Day Limited Warranty to the original purchaser. This warranty protects against manufacturing defects in materials and workmanship under normal, indoor residential use. If a manufacturing defect is found within 30 days from the original purchase date, Hallmart Collectibles will repair or replace the defective item at their discretion.

What is Not Covered?

The Hallmart Collectibles manufacturer warranty contains specific exclusions. The warranty will be voided or does not cover the following:

• Improper Care and Cleaning: Damage arising from negligence, improper washing methods, or laundering the bedding contrary to the care instructions on the label (such as using harsh bleach or incorrect machine cycles).
• Normal Wear and Tear: Expected wear from everyday use, including minor fading, typical fabric pilling, or threads stretching over time.
• Misuse and Abuse: Tears, cuts, burns, or damage caused by pets.
• Commercial Use: Items intended for and used in non-residential, commercial, rental, or institutional settings.
• Discounted Merchandise: Items purchased as "Clearance," "Display Model," or "As-Is."

How to File a Claim

Because Hallmart Collectibles requires claims to be submitted and inspected by the authorized retailer, our Canales Furniture Customer Care team will handle the entire process for you. To initiate a claim within your 30-day window, please gather the following:

1. Your original Canales Furniture purchase receipt or invoice. (Proof of purchase is required).
2. Clear digital photographs showing the specific manufacturing defect on the bedding or decor item.
3. A clear photograph of the care tags and law labels attached to the product.

Once you have these items ready, please contact the Canales Furniture warranty department. We will submit your claim to Hallmart Collectibles and work closely with them to authorize a replacement or repair.

Hallmart Collectibles hosts their brief official warranty policy on their website. You can provide this link to our customers below:

Official Hallmart Collectibles Warranty Policy (Website):

https://hallmartcollectibles.com/warranty/

At Canales Furniture, we love helping you find the perfect pieces to complete your living spaces. As an authorized retailer of Happy Homes furniture, we proudly manage and facilitate all manufacturer warranty claims directly on your behalf to ensure a smooth and supportive experience.

Warranty Coverage and Duration
Happy Homes provides a 1-Year Limited Warranty to the original retail purchaser. This warranty protects against manufacturing defects in materials and workmanship under normal, indoor residential use.

Additionally, Happy Homes offers a strict 72-hour grace period for reporting any concealed damages or out-of-the-box defects. If a structural or manufacturing issue is found, Happy Homes will authorize replacement parts, repairs, or a full replacement at their discretion.

What is Not Covered?
The Happy Homes manufacturer warranty contains specific exclusions. The warranty will be voided or does not cover the following:

• Normal Wear and Tear: Expected cosmetic wear, the natural softening of seat cushions, fabric pilling, fading, or minor variations in wood and upholstery.
• Tufted Buttons: The manufacturer specifically excludes pulled, missing, or damaged tufted buttons from warranty coverage.
• Surface Blemishes: Scratches, stains, and peeling of materials that occur after the furniture is safely in your home.
• Improper Assembly and Care: Damage resulting from incorrect customer assembly, negligence, alterations, or the use of harsh chemical cleaners.
• Misuse and Abuse: Breakage or damage resulting from customer misuse, jumping on furniture, or exceeding intended weight limits.
• Commercial Use: Products intended for and used in rental, commercial, business, or institutional settings.
• Transportation Damage: Damage that occurs during customer transportation, moving the furniture between rooms or residences, or mishandling after the initial delivery or pickup is completed.

How to File a Claim
Because Happy Homes does not process warranty claims directly with the public, our Canales Furniture Customer Care team will handle the entire process for you. To initiate a claim, please gather the following information:

1. Your original Canales Furniture purchase receipt or invoice. (Proof of purchase is required).
2. Clear digital photographs showing the specific defect or damage. (Pictures are strictly required by the manufacturer to process any claim).
3. A clear photograph of the item's manufacturer label, law tag, or the specific item number.

Once you have these items ready, please contact the Canales Furniture warranty department. We will submit your claim to Happy Homes and work closely with them to secure the necessary parts or authorize a replacement.

At Canales Furniture, we know that the right lighting and decor pieces are what truly complete a room. As an authorized retailer of Harp & Finial furniture, lighting, and home accents, we proudly manage and facilitate all manufacturer warranty claims directly on your behalf to ensure a smooth experience.

Warranty Coverage and Duration
Harp & Finial provides a 1-Year Limited Warranty to the original retail purchaser. This warranty protects against manufacturing defects in materials and workmanship under normal, indoor residential use.

Coverage generally includes:

• Lighting and Electronics: 1-Year Limited Warranty against defective wiring, sockets, or internal electrical components.
• Decor, Art, and Mirrors: 1-Year Limited Warranty against structural manufacturing defects in frames, canvas, or construction.

What is Not Covered?
The Harp & Finial manufacturer warranty contains specific exclusions. The warranty will be voided or does not cover the following:

• Glass and Mirror Breakage: Broken glass, shattered mirrors, or dented lamp shades that are not reported immediately upon delivery or pickup. (Damage that occurs after the item is safely in your home is not covered).
• Improper Use: Damage to lamps or lighting fixtures caused by using an improper power supply, power surges, or using light bulbs that exceed the maximum recommended wattage.
• Environmental Damage: Warping, cracking, or fading of wall art and decor caused by excessive moisture, water exposure, or prolonged direct sunlight.
• Normal Wear and Tear: Expected cosmetic wear, minor scratches, fading of finishes, or the natural variations inherent to hand-painted or hand-crafted items.
• Commercial Use: Products intended for and used in non-residential, commercial, rental, or institutional settings.
• Discounted Merchandise: Items purchased as "Clearance," "Floor Model," or designated as "As-Is."

How to File a Claim
Because Harp & Finial does not process warranty claims directly with the public, our Canales Furniture Customer Care team will handle the entire process for you. To initiate a claim, please gather the following information:

1. Your original Canales Furniture purchase receipt or invoice. (Proof of purchase is required).
2. Clear digital photographs showing the specific defect or damage. (If an electrical issue is occurring with a lamp, a brief video demonstrating the issue is highly recommended).
3. A clear photograph of the item's manufacturer label, SKU tag, or the specific item number (usually located on the bottom of the lamp base or on the back of the artwork).

Once you have these items ready, please contact the Canales Furniture warranty department. We will submit your claim to Harp & Finial and work closely with them to authorize a replacement or provide a suitable resolution.

At Canales Furniture, we want you to feel confident in the pieces you choose for your home. As an authorized retailer of Homelegance, we are proud to manage and facilitate all manufacturer warranty claims directly on your behalf to ensure a seamless experience.

Warranty Coverage and Duration
Homelegance provides Limited Warranties to the original retail purchaser. This warranty protects against manufacturing defects in materials and workmanship under normal, indoor residential use. Coverage durations vary based on the type of product:

• Casegoods and General Furniture: 90-Day Limited Warranty on items such as bedroom, dining, occasional, office, media, and lighting products.
• Upholstered Furniture (Sofas, Loveseats, Chairs): 1-Year Limited Warranty.Frames: 1-Year Limited Warranty against unstable structure or significant visual deformation.Springs and Mechanisms (Recliner/Sleeper): 1-Year Limited Warranty.Cushioning: 1-Year Limited Warranty against abnormal loss of foam resiliency.Leather and Fabric: 1-Year Limited Warranty against seam slippage, fabric fraying, or leather peeling/cracking.
• Foam Mattresses: 5-Year Non-Prorated Limited Warranty against manufacturing defects.

What is Not Covered?
The Homelegance manufacturer warranty contains specific exclusions. The warranty will be voided or does not cover the following:

• Normal Wear and Tear: Expected cosmetic wear, the natural softening of seat cushions over time, minor fabric shrinking/pilling, or the natural scars and wrinkles inherent to genuine leather.
• Environmental Damage: Wood cracking or splitting due to changes in room temperature or humidity.
• Improper Care: Damage resulting from inadequate maintenance or the use of improper chemical cleaners and after-treatments.
• Commercial Use: Products intended for and used in rental, business, commercial, institutional, or other non-residential settings.
• Misuse and Abuse: Breakage or damage resulting from customer misuse, improper installation, or negligence.
• Discounted Merchandise: Items purchased as "Clearance," "Floor Model," or designated as "As-Is."

How to File a Claim
Homelegance requires warranty claims to be processed through the original authorized retailer. Our Canales Furniture Customer Care team is here to handle the entire process for you. To initiate a claim, please gather the following information:

1. Your original Canales Furniture purchase receipt or invoice. (Proof of purchase is required).
2. Clear digital photographs showing the specific defect or damage.
3. A clear photograph of the item's manufacturer label, law tag, or the specific item number (usually located underneath the furniture or on the back panel).

Once you have these items ready, please contact the Canales Furniture warranty department. We will submit your claim to Homelegance and work closely with them to supply the necessary parts or authorize a repair/replacement.

Official Homelegance Warranty Policy (Website):
https://www.homelegance.com/limited_warranty.htm

At Canales Furniture, we know that reliable household appliances are essential to your everyday routine. As an authorized retailer of Hotpoint (a GE Appliances brand), we are here to help you navigate your manufacturer warranty and coordinate the professional service you need when an issue arises.

Warranty Coverage and Duration
Hotpoint provides a Limited Warranty to the original purchaser for appliances used in normal, single-family residential environments. While specific terms can vary slightly by model, the standard baseline coverage includes:

• Standard Appliance Warranty: 1-Year Limited Warranty covering parts and labor to repair or replace any component that fails due to a defect in materials or workmanship.

What is Not Covered?
The Hotpoint Appliances manufacturer warranty contains specific exclusions. The warranty will be voided or does not cover the following:

• Improper Installation: Damage, failure, or reduced performance caused by improper installation, delivery, or electrical/plumbing connections.
• Cosmetic Damage: Scratches, dents, chips, or glass breakage that are not reported immediately upon delivery.
• Routine Maintenance: Consumable parts such as water filters, air filters, or light bulbs.
• Misuse and Abuse: Damage resulting from accidents, alterations, misuse, lack of proper maintenance, or acts of God.
• Commercial Use: Products intended for and used in commercial settings, multi-family applications, or non-residential environments generally have reduced warranty coverage or voided warranties entirely.
• Incidental Damages: Spoilage of food due to refrigerator or freezer failure is not covered.

How to File a Claim
Major appliance warranties require service from certified technicians. Hotpoint appliances are proudly serviced by Bodewell (formerly known as GE Appliances Factory Service). Our Canales Furniture Customer Care team is here to help you initiate the service process and get a technician scheduled.

To start a claim, please gather the following:

1. Your original Canales Furniture purchase receipt or invoice. (Proof of purchase is required).
2. The exact Model Number and Serial Number of your Hotpoint appliance (usually found on a metal tag inside the door or on the back/side of the unit).
3. A clear description of the issue and any error codes displayed on the appliance.

Once you have these items ready, please contact the Canales Furniture warranty department. We will submit your claim information to coordinate with Hotpoint/Bodewell and arrange for an authorized service technician to diagnose and repair your unit.

Official Hotpoint Appliances Support (Website):
https://www.hotpoint.com/appliance-support/

At Canales Furniture, we want your daily routine to feel glamorous and effortless. As an authorized retailer of Impressions Vanity mirrors, tables, and seating, we are proud to manage and facilitate all manufacturer warranty claims directly on your behalf to ensure a seamless experience.

Warranty Coverage and Duration
Impressions Vanity provides Limited Warranties to the original retail purchaser. This warranty protects the hardware components of the product against manufacturing defects in materials and workmanship under normal, indoor residential use. Coverage durations vary significantly based on the type of product:

• Hollywood Vanity Mirrors: 5-Year Limited Warranty.
• LED Lighted Vanity Tables: 1-Year Limited Warranty.
• Makeup Mirrors, Organizers, Cases, and Lighting: 1-Year Limited Warranty.
• Tables, Chairs, and Drawer Units: 30-Day Limited Warranty.

Please Note: Impressions Vanity requires that any concealed freight damage or missing parts be reported within 48 hours of receiving the product. If not reported within this window, the manufacturer will deny the claim.

What is Not Covered?
The Impressions Vanity manufacturer warranty contains specific exclusions. The warranty will be voided or does not cover the following:

• Light Bulbs: The warranty applies only to the hardware components of the product; light bulbs are explicitly excluded from warranty coverage.
• Normal Wear and Tear: Expected cosmetic wear, minor scratches, or fading of finishes over time.
• Improper Assembly and Abuse: Breakage or damage resulting from incorrect customer assembly, unauthorized alterations, accidents, fire, neglect, or the use of improper cleaning methods.
• Commercial Use: Products intended for and used in non-residential, commercial, salon, or institutional settings.
• Discounted Merchandise: Items purchased as "Clearance," "Floor Model," or designated as "As-Is."

How to File a Claim
Because Impressions Vanity requires warranty claims to be processed through the original authorized retailer, our Canales Furniture Customer Care team will handle the entire process for you. To initiate a claim, please gather the following information:

1. Your original Canales Furniture purchase receipt or invoice. (Proof of purchase is required).
2. Clear digital photographs showing the specific defect or damage. (If an electrical or lighting issue is occurring, a brief video demonstrating the issue is highly recommended).
3. A clear photograph of the item's manufacturer label, SKU tag, or the specific item number.

Once you have these items ready, please contact the Canales Furniture warranty department. We will submit your claim to Impressions Vanity and work closely with them to authorize a replacement part or provide a suitable resolution.

Official Impressions Vanity Warranty Policy (Website):
https://impressionsvanity.com/pages/warranty

At Canales Furniture, we are dedicated to helping you find comfortable and stylish solutions for your home. As an authorized retailer of Kaylas Furniture Industries, we proudly manage and facilitate all manufacturer warranty claims directly on your behalf to ensure a smooth and worry-free experience.

Warranty Coverage and Duration
Kaylas Furniture provides a 1-Year Limited Warranty to the original retail purchaser. This warranty protects against manufacturing defects in materials and workmanship under normal, indoor residential use. If a structural or manufacturing issue is found within the first year of the original purchase date, Kaylas Furniture will provide replacement parts or authorize a full replacement at their discretion.

Coverage generally includes:

• Frames and Springs: 1-Year Limited Warranty against structural manufacturing defects.
• Motion Mechanisms: 1-Year Limited Warranty on recliner and sleeper mechanisms.
• Cushioning and Foam: 1-Year Limited Warranty against abnormal loss of resiliency.
• Upholstery and Stitching: 1-Year Limited Warranty against seam slippage and manufacturing defects in the fabric or leather.

What is Not Covered?
The Kaylas Furniture manufacturer warranty contains specific exclusions. The warranty will be voided or does not cover the following:

• Normal Wear and Tear: The natural softening of seat cushions, normal fabric pilling, fading, stretching, or the natural variations inherent to leather and wood.
• Improper Care: Damage caused by inadequate maintenance, excessive soiling, or the use of improper chemical cleaners and after-treatments.
• Commercial Use: Products intended for and used in rental, commercial, business, or institutional settings.
• Misuse and Abuse: Breakage or damage resulting from customer misuse, jumping on furniture, or exceeding intended weight limits.
• Discounted Merchandise: Items purchased as "Clearance," "Floor Model," or designated as "As-Is" at the time of purchase.
• Transportation Damage: Damage that occurs during customer transportation or moving the furniture after the initial delivery or pickup is completed.

How to File a Claim
Because Kaylas Furniture does not process warranty claims directly with the public, our Canales Furniture Customer Care team will handle the entire process for you. To initiate a claim, please gather the following:

1. Your original Canales Furniture purchase receipt or invoice. (Proof of purchase is required).
2. Clear digital photographs showing the specific defect or damage. (Pictures are strictly required by the manufacturer to process any claim).
3. A clear photograph of the item's manufacturer label or law tag (usually located under the seat cushions or attached to the bottom of the furniture).

Once you have these items ready, please contact the Canales Furniture warranty department. We will submit your claim to Kaylas Furniture and work closely with them to secure the necessary parts or authorize a replacement.

At Canales Furniture, we believe a great night's sleep starts with a solid foundation. As an authorized retailer of Knickerbocker, America’s premier manufacturer of heavy-duty bed frames and support systems, we are proud to facilitate all manufacturer warranty claims directly on your behalf.

Warranty Coverage and Duration
Knickerbocker stands behind its American-made craftsmanship with some of the strongest warranties in the industry. Coverage is provided to the original retail purchaser against defects in materials and workmanship under normal residential use:

• emBrace™, enGauge™, and Monster™ Frames: Limited Lifetime Warranty.
• Standard Steel Bed Frames: Lifetime Limited Warranty.
• Bedbeam™ Support Systems: Limited Lifetime Warranty.

This warranty ensures that your bed support system will not bend, break, or fail under its intended weight capacity (which, for premium models like the emBrace™, can be up to 5,000 lbs).

What is Not Covered?
The Knickerbocker manufacturer warranty contains specific exclusions. The warranty will be voided or does not cover the following:

• Improper Assembly: Damage resulting from incorrect customer assembly or the use of improper tools.
• Normal Wear and Tear: Expected cosmetic wear, minor scratches in the finish, or the aging of plastic/resin components that do not affect the structural integrity of the frame.
• Commercial Use: Products used in non-residential, commercial, rental, or institutional settings (unless specifically designated as a commercial-grade product).
• Shipping and Handling: Costs associated with the packaging and transportation of the product for repair or replacement are the responsibility of the purchaser.
• Misuse: Damage caused by moving the bed while fully loaded (unless using models specifically designed with heavy-duty glides/rollers) or exceeding the specified weight limits.

How to File a Claim
Because Knickerbocker requires warranty claims to be initiated through the authorized dealer, our Canales Furniture Customer Care team will handle the process for you. To start a claim, please gather the following:

1. Your original Canales Furniture purchase receipt or invoice. (Proof of purchase is required).
2. Clear digital photographs of the defect or failed component.
3. The model name or SKU of your Knickerbocker frame (found on your receipt or the original packaging).

Once you have these items ready, please contact the Canales Furniture warranty department. We will submit your claim to Knickerbocker and coordinate the delivery of replacement parts or a complete replacement system if authorized.

Official Knickerbocker Warranty Policy (PDF):
https://www.livingspaces.com/globalassets/productassets/warranty/kn/knic/knickerbocker-warranty.pdf

At Canales Furniture, we are proud to offer high-quality, handcrafted pieces from Legends Home. As an authorized retailer, we are here to manage and facilitate all manufacturer warranty claims directly on your behalf, ensuring your investment is protected for years to come.

Warranty Coverage and Duration
Legends Home stands behind their craftsmanship with tiered warranty coverage for the original retail purchaser under normal, indoor residential use:

• General Furniture (Casegoods & Upholstery): Lifetime Limited Warranty covering defects in craftsmanship, materials, and hardware. This includes TV stands, entertainment centers, bedroom sets, desks, bookcases, and sofas.
• Mattresses: 10-Year Limited Warranty.Years 1–10: Repair or replacement at no charge if deemed defective (exclusive of shipping and handling).Coverage includes: Separation of laminated components, body indentations/sagging greater than 1.5 inches, and cover failure due to faulty workmanship.
• Bed Frames & Adjustable Bases: 10-Year Limited Warranty.Years 1–2: Full coverage for parts and labor.Years 3–10: Limited coverage for parts and frame; the manufacturer covers 50% of associated fees.

What is Not Covered?
The Legends Home manufacturer warranty contains specific exclusions. The warranty will be voided or does not cover the following:

• Normal Wear and Tear: Expected softening of foam, changes in recovery speed, fabric pilling, or minor dings and scratches that occur through everyday use.
• Improper Support (Mattresses): Damage caused by using an improper foundation, such as slats spaced more than 4 inches apart or old box springs.
• Environmental Damage: Damage caused by exposure to direct sunlight, excessive heat, moisture, or water.
• Commercial Use: Products used in non-residential, rental, or commercial settings.
• Unsanitary Conditions: Mattresses with stains, soiling, or fluid damage will void the warranty for health and safety reasons.
• Fireplace Inserts: Fireplace units integrated into consoles may carry a separate manufacturer warranty and are generally excluded from the general furniture lifetime coverage.

How to File a Claim
Legends Home requires all warranty claims to be processed through the original authorized retailer. Our Canales Furniture Customer Care team will handle the submission for you. To initiate a claim, please gather the following:

1. Your original Canales Furniture purchase receipt or invoice.
2. Clear digital photographs of the defect. For mattress sagging, please provide a photo with a straight edge across the surface and a ruler measuring the depth of the indentation.
3. A clear photograph of the manufacturer's law tag or serial number label.

Once you have these items ready, please contact the Canales Furniture warranty department. We will work directly with Legends Home to secure the necessary repairs, replacement parts, or authorized replacements.

Official Legends Home Warranty Policy (Website):
https://legendshome.com/pages/warranty

At Canales Furniture, we understand that your kitchen is the heart of your home. As an authorized retailer of LG Studio—the premium, design-forward appliance suite—we are here to help you navigate your enhanced manufacturer warranty and ensure your high-end appliances receive the specialized care they deserve.

Warranty Coverage and Duration
LG Studio appliances come with an industry-leading extended warranty compared to the standard LG line. Coverage is provided to the original purchaser for products used in normal, single-family residential environments:

• Premium Parts & Labor Warranty: 2-Year Limited Warranty covering both parts and labor to repair or replace any component that fails due to a defect in materials or workmanship. (This is double the standard LG 1-year appliance warranty).
• Sealed System & Compressor (Refrigerators): 5-Year Limited Warranty for both parts and labor on the sealed system (condenser, dryer, connecting tube, and evaporator) and the compressor.
• Linear Compressor Extended Coverage: 6–10 Year Limited Warranty on the Linear/Inverter Compressor (Parts Only; labor is charged after the 5th year).
• Direct Drive Motor (Washers): 10-Year Limited Warranty (Parts Only).

Special Promotion: LG ThinQ® 3-Year Warranty Extension
For a limited time (purchases made through April 8, 2026), customers who register their eligible LG Studio appliances via the LG ThinQ® app within 60 days of purchase can extend their original 2-year warranty to a 3-Year Limited Warranty at no additional cost.

What is Not Covered?
The LG Studio manufacturer warranty contains specific exclusions. The warranty will be voided or does not cover the following:

• Improper Installation: Issues arising from incorrect installation, such as improper electrical/gas connections or unleveling.
• Cosmetic Damage: Scratches, dents, or chips that are not reported at the time of delivery or pickup.
• Consumables: Replacement of water filters, air filters, or light bulbs.
• Misuse: Damage caused by power surges, pests, or operating the product in a corrosive environment.
• Commercial Use: Products used in non-residential or commercial settings are not covered.

How to File a Claim
Premium appliances require certified technicians. To initiate a claim, please gather the following:

1. Your original Canales Furniture purchase receipt or invoice. (Proof of purchase is required).
2. The Model Number and Serial Number (found on the product's ID tag).
3. A description of the issue or the specific Error Code displayed on the unit.

Once you have these items ready, contact the Canales Furniture warranty department. We will assist you in coordinating with LG Studio Support to arrange for an authorized technician to visit your home.

Official LG Studio Warranty & Support (Website):
https://www.lg.com/us/support/warranty-information

At Canales Furniture, we are committed to bringing the latest innovation and reliability into your home. As an authorized retailer of LG, we are here to help you navigate your manufacturer warranty and coordinate the expert service required to keep your premium electronics and appliances performing at their best.

Warranty Coverage and Duration
LG provides a Limited Warranty to the original purchaser for products used in normal, single-family residential environments. Coverage varies significantly by product category:

• Major Appliances (Refrigerators, Washers, Dryers, Dishwashers):Full Unit: 1-Year Limited Warranty covering parts and labor.Extended Component Coverage: Many LG appliances include long-term parts-only coverage for key components, such as 10 years for Inverter Linear Compressors (refrigerators) and Direct Drive Motors (washers).
• Home Entertainment (TVs, Soundbars, Projectors):Full Unit: 1-Year Limited Warranty covering parts and labor.OLED Panels: Select premium OLED TV models may carry an extended 5-Year limited panel warranty (parts only for years 2–5).
• Air Solutions (Air Conditioners, Dehumidifiers):Full Unit: 1-Year Limited Warranty covering parts and labor.Compressor: Select models include a 5 to 10-year parts-only warranty on the compressor.

What is Not Covered?
The LG manufacturer warranty contains specific exclusions. The warranty will be voided or does not cover the following:

• Improper Installation: Issues arising from incorrect installation, such as improper leveling of washers or incorrect electrical/gas connections.
• Cosmetic Damage: Scratches, dents, or chips that are not reported at the exact time of delivery or pickup.
• Accidental Damage: Cracked TV screens, dropped remote controls, or damage caused by power surges (the use of a high-quality surge protector is strictly recommended).
• Consumables: Replacement of water filters, air filters, light bulbs, or batteries.
• Commercial Use: Products used in non-residential, commercial, or rental settings typically have their warranty voided.
• Maintenance: Damage resulting from a failure to perform routine maintenance (e.g., cleaning dryer vents or refrigerator coils).

How to File a Claim
LG requires service to be performed by LG Authorized Service Providers. To initiate a claim, please gather the following:

1. Your original Canales Furniture purchase receipt or invoice. (Proof of purchase is required).
2. The exact Model Number and Serial Number (found on the product's ID tag).
3. A clear description of the issue or the specific Error Code displayed on the unit.

Once you have these items ready, please contact the Canales Furniture warranty department. We will assist you in coordinating with LG Support to troubleshoot the issue and, if necessary, arrange for a certified technician to visit your home.

Official LG Warranty & Support Portal (Website):
https://www.lg.com/us/support/warranty-information

At Canales Furniture, we believe that a beautiful rug is the foundation of a well-designed room. As an authorized retailer of Loloi Rugs, we are here to help you protect your investment and ensure your home stays stylish and comfortable.

Warranty Coverage and Duration
Loloi Rugs provides a 1-Year Limited Warranty to the original retail purchaser. This warranty protects against manufacturing defects in materials and workmanship under normal, indoor residential use.

Please note that for shipping-related issues or out-of-the-box defects, Loloi has a strict reporting window:

• Manufacturing Defects: 1-Year Limited Warranty.
• Shipping Damage or Shortages: Must be reported within 7 days of delivery.

What is Not Covered?
The Loloi manufacturer warranty contains specific exclusions. The warranty will be voided or does not cover the following:

• Normal Wear and Tear: Expected fading, pilling, or shedding (especially common in wool rugs), and the natural variations in color and texture inherent to handcrafted rugs.
• Improper Care: Damage caused by improper vacuuming (such as using a beater bar on high-pile or shag rugs), the use of harsh chemical cleaners, or failure to use a professional rug cleaner when needed.
• Environmental Damage: Fading or rot caused by exposure to direct sunlight, moisture, or damp environments.
• Misuse and Abuse: Damage caused by pets, spills, burns, or pulling on loose threads (serging).
• Commercial Use: Rugs used in non-residential, commercial, or rental settings are not covered.
• Size Variations: Due to the handmade nature of many Loloi products, a variance of up to 3% in dimensions is considered standard and not a defect.

How to File a Claim
Loloi Rugs requires all warranty claims to be initiated through the authorized retailer where the rug was purchased. Our Canales Furniture Customer Care team will handle the process for you. To initiate a claim, please gather the following:

1. Your original Canales Furniture purchase receipt or invoice. (Proof of purchase is required).
2. Clear digital photographs of the entire rug, plus close-up photos of the specific defect.
3. A photograph of the manufacturer’s label/tag attached to the back of the rug.

Once you have these items ready, please contact the Canales Furniture warranty department. We will submit your claim to Loloi and work with them to authorize a repair, replacement, or credit.

At Canales Furniture, we are dedicated to helping you achieve the perfect night's sleep. As an authorized retailer of Luna Sleep products, we are here to facilitate all manufacturer warranty claims directly on your behalf to ensure your sleep essentials continue to provide the comfort and protection you deserve.

Warranty Coverage and Duration
Luna Sleep stands behind the quality of its sleep technology with tiered warranty coverage for the original retail purchaser under normal residential use:

• Mattress Protectors: 15-Year Limited Warranty (for products purchased after November 29, 2016). This covers manufacturing and fabric defects, including the integrity of the waterproof membrane.
• Weighted Blankets: Lifetime Limited Warranty against manufacturing defects such as stitching failure or glass bead leakage.
• Pillows and Bedding Accessories: 1-Year Limited Warranty against manufacturing defects in materials and workmanship.

What is Not Covered?
The Luna Sleep manufacturer warranty contains specific exclusions. The warranty will be voided or does not cover the following:

• Improper Care: Damage caused by failing to follow specific laundering instructions. Mattress protectors must be tumbled dried on low heat; drying on medium or high heat can melt the waterproof membrane and will void the warranty.
• Normal Wear and Tear: Expected fabric pilling, minor shedding (for weighted blankets), or slight changes in the feel and suppleness of materials over time.
• Accidental Damage: Tears, burns, or cuts caused by sharp objects, pets, or mishandling.
• Commercial Use: Products used in non-residential, commercial, or institutional settings.
• Ironing and Bleach: The use of bleach or ironing the waterproof surface of protectors will immediately void the warranty.

How to File a Claim
Luna Sleep requires all warranty claims to be processed through the authorized retailer. Our Canales Furniture Customer Care team will manage the submission for you. To initiate a claim, please gather the following:

1. Your original Canales Furniture purchase receipt or invoice. (Proof of purchase is required).
2. Clear digital photographs showing the specific defect (e.g., a failed seam, leaking beads, or a compromised waterproof layer).
3. A photograph of the manufacturer's law tag or care label attached to the product.

Once you have these items ready, please contact the Canales Furniture warranty department. We will work directly with Luna Sleep to secure a replacement or authorized repair.

At Canales Furniture, we believe that premium sleep is built on a foundation of quality. As an authorized retailer of Malouf Home, we are proud to facilitate all manufacturer warranty claims directly on your behalf to ensure your sleep system remains in peak condition.

Warranty Coverage and Duration
Malouf offers industry-leading warranties that vary by product category. All warranties apply to the original retail purchaser under normal, indoor residential use:

• Mattresses: 10-Year Limited Warranty covering manufacturing defects in materials or craftsmanship.Important: For the warranty to remain valid, Malouf requires that the mattress be used with a mattress protector purchased on the same receipt.
• Adjustable Bed Bases: 20-Year Limited Warranty (tiered).Year 1: Full coverage for parts, authorized labor, and shipping.Years 2–5: Coverage for replacement parts only (customer is responsible for labor and shipping).Years 6–20: Coverage for the steel frame only.
• Mattress Protectors: 15-Year Limited Warranty against fabric and manufacturing defects, including the integrity of the waterproof H2Pro® membrane.
• Pillows and Toppers: 3-Year to 5-Year Limited Warranty (varies by model) against defects in materials and workmanship.
• Bed Frames (Steel): Lifetime Limited Warranty against structural failure, bending, or breaking.

What is Not Covered?
The Malouf manufacturer warranty contains specific exclusions. The warranty will be voided or does not cover the following:

• Normal Wear and Tear: Expected softening of foam, minor pilling of fabrics, or body impressions measuring less than 0.75 inches deep (for mattresses).
• Stains and Soiling: Any product found with stains, fluids, or unsanitary conditions will immediately void the warranty for health and safety reasons.
• Improper Support: Damage caused by using an unsupportive foundation or an improper bed frame.
• Accidental Damage: Tears, burns, or damage caused by power surges (for adjustable bases). The use of a surge protector is strictly recommended.
• Commercial Use: Products used in non-residential, rental, or institutional settings.

How to File a Claim
Malouf requires warranty claims to be processed through the authorized retailer. Our Canales Furniture Customer Care team will manage the submission for you. To initiate a claim, please gather the following:

1. Your original Canales Furniture purchase receipt or invoice. (Proof of purchase is required).
2. Clear digital photographs of the defect. For mattress sagging, provide a photo with a straight edge across the surface and a ruler measuring the depth.
3. A clear photograph of the manufacturer's law tag or the serial number (located on the frame or remote for adjustable bases).

Once you have these items ready, please contact the Canales Furniture warranty department. We will submit your claim to Malouf and work closely with them to authorize a repair, replacement parts, or a full replacement.

At Canales Furniture, we are proud to offer the elegant and high-end designs of McFerran Home Furnishings. As an authorized retailer, we manage and facilitate all manufacturer warranty claims directly on your behalf to ensure your premium furniture remains a center-piece of your home.

Warranty Coverage and Duration
McFerran Home Furnishings warrants its furniture against manufacturing defects in materials and workmanship for a period of 1-Year from the date of retail purchase. This limited warranty applies to the original purchaser and covers the following under normal residential use:

• Structural Integrity: Coverage for defects in wood frames, construction, and assembly.
• Finish and Veneers: Protection against manufacturing defects in the application of finishes.
• Upholstery: Coverage for seam slippage and structural failures in upholstered components.

What is Not Covered?
The McFerran manufacturer warranty contains specific exclusions. The warranty will be voided or does not cover the following:

• Normal Wear and Tear: Softening of seat cushion cores (which is expected with use), fabric pilling, fading from sunlight, or minor finish variations inherent to handcrafted furniture.
• Specific Fabrics: Velvet, micro-fibers, and similar soft-textured fabrics are excluded from certain defect claims as they naturally crush, shade, and mark more easily.
• Accidental Damage: Tears, burns, animal damage (scratching/biting), or damage from chemicals and improper cleaning liquids.
• Improper Maintenance: Damage resulting from negligence, abuse, or inadequate care.
• Commercial Use: Products used in rental, business, institutional, or other non-residential settings.
• Discounted Merchandise: Items sold as "Floor Samples," at clearance centers, or marked "As-Is."
• Transportation Costs: The manufacturer is not responsible for transportation or shipping costs between the consumer and the retailer for warranty issues.

How to File a Claim
McFerran requires all warranty claims to be made directly through the authorized retailer where the item was purchased. Our Canales Furniture Customer Care team will handle the submission for you. To initiate a claim, please gather the following:

1. Original Receipt: Proof of purchase is strictly required for any warranty claim.
2. Photographs (Required): Clear digital pictures showing the defect or damage are mandatory.
3. Original Packaging: If possible, please note that authorized returns may require original packaging to avoid additional processing fees (up to 15%).

Once you have these items ready, please contact the Canales Furniture warranty department. We will submit your claim to McFerran and work closely with them to authorize a repair, replacement, or credit at their discretion.

Official McFerran Home Furnishings Warranty Policy (Website):
https://www.mcferranonline.com/pages/mcferran-hfc-inc-limited-warranty

At Canales Furniture, we are proud to offer the opulent and world-renowned designs of Michael Amini. As an authorized retailer of AICO (Amini Innovation Corp), we manage and facilitate all manufacturer warranty claims directly on your behalf to ensure your luxury investment is protected.

Warranty Coverage and Duration
Michael Amini/AICO provides a Limited Warranty to the original retail purchaser against manufacturing defects in materials and workmanship under normal, indoor residential use. Coverage varies by product type:

• Wood Products (Casegoods): 1-Year Limited Warranty from the date of delivery.
• Upholstered Frames and Springs: Limited Lifetime Warranty for as long as the furniture remains in its original fabric.
• Upholstery Cushions: 3-Year Limited Warranty against manufacturing defects. (Note: Slight softening and loss of resiliency are normal results of use and are not considered defects).
• Leather Products (Mia Bella™): 2-Year Limited Warranty against tearing and splitting. (After the first year, coverage applies to parts only; labor is not included).
• Lighting and Show Wood: 1-Year Limited Warranty.
• Bedding: 30-Day Limited Warranty.

What is Not Covered?
The Michael Amini manufacturer warranty contains specific exclusions. The warranty will be voided or does not cover the following:

• Normal Wear and Tear: Expected softening of foam, fabric pilling, or natural variations in wood grain and stone.
• After-Market Treatments: Any application of "after-market" fabric or leather protectors/coatings will void the warranty, as these chemicals can damage the materials.
• Improper Care: Damage caused by improper cleaning, exposure to direct sunlight (fading), or exposure to chemicals and liquids.
• Consumables: Light bulbs (halogen/fluorescent) and batteries are not covered.
• Commercial Use: Products used in rental, business, or institutional settings are not covered.
• Accidental Damage: Scratches, chips, or glass breakage occurring after delivery.

How to File a Claim
AICO requires all warranty claims to be initiated through the authorized retail dealer. Our Canales Furniture Customer Care team will handle the entire process for you. To start a claim, please gather the following:

1. Your original Canales Furniture purchase receipt or invoice. (Proof of delivery is strictly required).
2. The Item Serial Number (found on the manufacturer label attached to the product).
3. Clear digital photographs showing the specific defect or damage.

Once you have these items ready, please contact the Canales Furniture warranty department. We will submit the claim to Michael Amini/AICO and coordinate the necessary repairs, replacement parts, or authorized replacements.

Official Michael Amini Warranty & Care (Website):
https://www.amini.com/warranty

At Canales Furniture, we specialize in bringing you the ultimate in relaxation technology. As an authorized retailer of Moto Motion reclining furniture, we are proud to manage and facilitate all manufacturer warranty claims directly on your behalf. Because Moto Motion manufactures its own internal components, they offer a high level of quality control and specialized support for their power features.

Warranty Coverage and Duration
Moto Motion provides a Limited Warranty to the original retail purchaser, protecting against manufacturing defects in materials and workmanship under normal, indoor residential use. Coverage is tiered as follows:

• Metal Frames and Reclining Mechanisms: 3-Year Limited Warranty against structural failure, breakage, or metal fatigue.
• Electrical Components and Motors: 3-Year Limited Warranty on all power reclining motors, power headrest/lumbar motors, and integrated electrical systems.
• Cushion Cores: 3-Year Limited Warranty against abnormal loss of foam resiliency.
• Upholstery (Fabric or Leather): 1-Year Limited Warranty against seam slippage, fabric separation, or manufacturing defects in the cover material.
• Labor: Approved labor costs associated with the repair or replacement of defective parts are generally covered for 1 year from the date of purchase.

What is Not Covered?
The Moto Motion manufacturer warranty contains specific exclusions. The warranty will be voided or does not cover the following:

• Normal Wear and Tear: Expected softening of foam, fabric pilling, or the natural stretching of leather and fabric that occurs with regular use.
• Electrical Surges: Damage to motors or control boxes caused by power surges or lightning strikes. The use of a high-quality surge protector is strictly required to maintain electrical warranty coverage.
• Improper Use: Damage resulting from exceeding weight limits, jumping on the footrests, or sitting on the arms of the furniture.
• Commercial Use: Products used in rental, business, institutional, or other non-residential settings are not covered.
• Battery Packs: If your unit was equipped with an optional cordless battery pack, these typically carry a separate 1-Year limited warranty.

How to File a Claim
Because Moto Motion components are integrated directly into the furniture, all warranty claims must be processed through Canales Furniture. To initiate a claim, please gather the following:

1. Your original Canales Furniture purchase receipt or invoice. (Proof of purchase is required).
2. Clear digital photographs of the issue. For electrical issues, a brief video demonstrating the failure (or showing the power supply light status) is highly helpful for faster diagnosis.
3. The Serial Number of the unit, usually found on the metal reclining mechanism under the footrest or on a white sticker on the power transformer.

Once you have these items ready, please contact the Canales Furniture warranty department. We will work directly with Moto Motion to secure the necessary replacement motors, mechanisms, or parts to restore your furniture to working order.

At Canales Furniture, we understand that a productive workspace requires durable and reliable furniture. As an authorized retailer of NDI Office Furniture, we are proud to manage and facilitate all manufacturer warranty claims on your behalf to ensure your office stays functional and professional.

Warranty Coverage and Duration
NDI Office Furniture provides a Limited Lifetime Warranty for its WorkSimpli brand products to the original retail purchaser. This warranty protects against manufacturing defects in materials and workmanship under normal and reasonable office use (defined as a standard 40-hour work week).

Because office furniture consists of various moving parts and materials, specific components have tailored coverage periods:

• Structural Shell & Steel Frames: Limited Lifetime Warranty.
• Mechanical Components: 5-Year Limited Warranty (includes gas cylinders, glides, and adjustment mechanisms).
• Upholstery & Fabrics: 2-Year Limited Warranty against seam slippage and fabric separation.
• Heavy-Duty/Big & Tall Seating: 2-Year Limited Warranty for chairs rated for multi-shift or high-capacity use.
• Laminate Surfaces: Varies by collection, typically covering defects in the bonding or surface integrity for the "useful life" of the product.

What is Not Covered?
The NDI Office Furniture warranty contains specific exclusions. The warranty will be voided or does not cover the following:

• Normal Wear and Tear: Gradual deterioration of fabrics, padding, or finishes due to regular daily use, including minor scratches or fading.
• Extended Use: Damage occurring from use beyond a standard 40-hour work week (unless the product is specifically rated for 24/7 use).
• Improper Assembly & Modification: Issues resulting from incorrect customer assembly, unauthorized repairs, or physical alterations to the product.
• Environmental Damage: Damage caused by excessive sunlight exposure, improper cleaning chemicals, or high-moisture environments.
• Commercial Rental: Products used specifically for rental purposes are generally excluded from standard lifetime coverage.
• Labor & Shipping: Unless previously authorized in writing, the warranty covers replacement parts but does not include labor for installation or shipping costs.

How to File a Claim
NDI Office Furniture requires all warranty claims to be processed through the authorized dealer. Our Canales Furniture Customer Care team will handle the submission for you. To initiate a claim, please gather the following:

1. Your original Canales Furniture purchase receipt or invoice. (Proof of purchase is required).
2. The Serial Number or Model Number found on the white manufacturer sticker (usually located under the seat of a chair or the underside of a desk).
3. Clear digital photographs showing the specific defect or structural failure.

Once you have these items ready, please contact the Canales Furniture warranty department. We will work directly with NDI to secure the necessary replacement parts or authorize a replacement unit.

Official NDI Office Furniture Warranty Information (Website):
https://www.ndiof.com/resources/warranty

At Canales Furniture, we believe your mattress should be a lifelong investment in your health and happiness. As an authorized retailer of Nectar Sleep, we are proud to facilitate their industry-leading "Forever Warranty™" to ensure you enjoy restorative sleep for as long as you own your mattress.

Warranty Coverage and Duration
Nectar Sleep provides the Forever Warranty™ to the original retail purchaser. This warranty protects against manufacturing defects in materials and workmanship for the entire duration of your ownership.

• Years 1–10: If your mattress is found to have a defect in workmanship or materials, Nectar will replace it with a brand-new Nectar mattress at absolutely no charge to you.
• Years 10+: Nectar will completely repair and re-cover your mattress, or replace it (at their option).
• Bedding Accessories: Nectar protectors, sheets, and pillows typically carry a 1-Year to 2-Year Limited Warranty against manufacturing defects.
• Bed Frames: Most Nectar bed frames and foundations carry a 1-Year to 3-Year Limited Warranty (refer to your specific model for details).

What is Covered?

• Visible Indentations: Body impressions or sagging greater than 1.5 inches, provided the mattress has been supported by a proper foundation.
• Physical Flaws: Any physical flaw in the mattress that causes the foam material to split or crack despite normal usage and proper handling.
• Assembly Defects: Manufacturing defects in the assembly of the mattress cover.

What is Not Covered?
The Nectar Sleep manufacturer warranty contains specific exclusions. The warranty will be voided or does not cover the following:

• Removal of the Cover: IMPORTANT: Do not remove the mattress cover for any reason. Removing the zippered cover will immediately void the entire Forever Warranty™.
• Improper Support: Damage resulting from the use of an improper base. Mattresses must be used on a firm, solid surface or a structurally capable bed frame.
• Environmental & Accidental Damage: Stains, liquid damage, burns, cuts, tears, or damage caused by mold or infestation.
• Normal Increase in Softness: A natural increase in the softness of the foam which does not affect the pressure-relieving qualities of the mattress.
• Commercial Use: Products used in non-residential or commercial rental settings.

How to File a Claim
Nectar requires specific documentation to process a warranty claim. Our Canales Furniture Customer Care team will help you gather the following:

1. Your original Canales Furniture purchase receipt or invoice. (Proof of purchase is required).
2. Clear digital photographs of the mattress without bedding. For sagging claims, you must provide a photo with a straight edge (like a yardstick) across the mattress and a ruler measuring the depth of the indentation.
3. A photograph of the Law Tag (the white tag usually found at the head or foot of the mattress).

Once you have these items ready, please contact the Canales Furniture warranty department. We will submit your claim to Nectar Sleep and coordinate the repair or replacement process.

Official Nectar Sleep Forever Warranty™ Details (Website):
https://www.nectarsleep.com/p/warranty-policy/

At Canales Furniture, we are dedicated to helping you create a home that reflects your unique style and comfort. As an authorized retailer of NV Furniture, we are proud to manage and facilitate all manufacturer warranty claims directly on your behalf to ensure a smooth and satisfying experience.

Warranty Coverage and Duration
NV Furniture provides a 1-Year Limited Warranty to the original retail purchaser. This warranty protects against manufacturing defects in materials and workmanship under normal, indoor residential use.

If a structural or manufacturing defect is identified within the first year of the original purchase date, NV Furniture will provide replacement parts or authorize a full replacement at their discretion. This typically includes:

• Structural Frames: Coverage for defects in wood or metal frames and joint stability.
• Mechanical Parts: 1-Year coverage for reclining or motion mechanisms.
• Stitching and Upholstery: Protection against seam slippage and manufacturing defects in the fabric or leather.

What is Not Covered?
The NV Furniture manufacturer warranty contains specific exclusions. The warranty will be voided or does not cover the following:

• Normal Wear and Tear: Expected softening of foam, fabric pilling, fading due to light exposure, or natural variations in wood grain and leather.
• Improper Assembly: Damage resulting from incorrect customer assembly, unauthorized modifications, or the use of improper tools.
• Misuse and Abuse: Damage caused by jumping on furniture, exceeding weight limits, or accidental damage such as cuts, burns, and pet-related issues.
• Commercial Use: Products used in rental, business, institutional, or other non-residential settings are not covered.
• Transportation Damage: Damage that occurs during customer transport or when moving the furniture after the initial delivery or pickup has been completed.
• As-Is Items: Merchandise purchased as "Clearance," "Floor Model," or designated as "As-Is" at the time of sale.

How to File a Claim
Because NV Furniture does not process warranty claims directly with the general public, our Canales Furniture Customer Care team will handle the entire process for you. To initiate a claim, please gather the following information:

1. Your original Canales Furniture purchase receipt or invoice. (Proof of purchase is required).
2. Clear digital photographs showing the specific defect or damage from multiple angles.
3. A photograph of the manufacturer's label or law tag (usually located underneath the furniture or behind a cushion).

Once you have these items ready, please contact the Canales Furniture warranty department. We will submit your claim to NV Furniture and work closely with them to secure the necessary parts or authorize a replacement unit.

At Canales Furniture, we are committed to providing you with quality home furnishings at exceptional value. As an authorized retailer of PFC Furniture Industries, we proudly manage and facilitate all manufacturer warranty claims directly on your behalf to ensure a smooth and professional resolution.

Warranty Coverage and Duration
PFC Furniture Industries provides a 1-Year Limited Warranty to the original retail purchaser. This warranty protects against manufacturing defects in materials and workmanship under normal, indoor residential use.

PFC also maintains a strict 24-hour reporting window for any concealed damage found upon opening boxed merchandise. If a manufacturing or structural defect is identified within the first year of the original purchase date, PFC Furniture Industries will provide replacement parts or authorize a replacement at their discretion.

What is Not Covered?
The PFC Furniture Industries manufacturer warranty contains specific exclusions. The warranty will be voided or does not cover the following:

• Normal Wear and Tear: Expected softening of foam/cushions, fabric pilling, or natural variations in wood grain and color that occur over time.
• Improper Assembly: Damage resulting from incorrect customer assembly, unauthorized modifications, or the use of improper tools.
• Misuse and Abuse: Damage caused by jumping on furniture, exceeding specified weight limits, or accidental damage such as cuts, burns, or pet-related issues.
• Commercial Use: Products used in rental, business, institutional, or other non-residential settings are not covered.
• Buyer's Remorse: Returns or exchanges are not accepted for reasons other than manufacturing defects.
• Transportation Damage: Damage that occurs during customer transport or when moving the furniture after the initial delivery or pickup is completed.
• As-Is Items: Merchandise purchased as "Clearance," "Floor Model," or designated as "As-Is" at the time of sale.

How to File a Claim
Because PFC Furniture Industries does not process warranty claims directly with the general public, our Canales Furniture Customer Care team will handle the entire process for you. To initiate a claim, please gather the following information:

1. Your original Canales Furniture purchase receipt or invoice. (Proof of purchase is required).
2. Clear digital photographs showing the specific defect or damage from multiple angles.
3. A photograph of the manufacturer's label or law tag (usually located on the underside of the item or behind a cushion).

Once you have these items ready, please contact the Canales Furniture warranty department. We will submit your claim to PFC Furniture Industries and work closely with them to secure the necessary parts or authorize a replacement unit.

At Canales Furniture, we believe that a quality mattress is the foundation of a healthy life. As an authorized retailer of Restonic, winner of the Women’s Choice and Consumer Best Buy awards, we are proud to manage and facilitate all manufacturer warranty claims directly on your behalf to ensure you continue to enjoy the "Marvelous Middle" support Restonic is famous for.

Warranty Coverage and Duration
Restonic provides a Limited Warranty to the original retail purchaser against manufacturing defects in materials and workmanship. Because Restonic offers several collections (such as ComfortCare®, Scott Living™, and Biltmore®), the duration of your warranty is determined by the Warranty Code printed on your mattress law tag:

• Common Coverage: Most premium Restonic mattresses carry a 10-Year Limited Warranty.
• Tiered Options: Depending on the model, this may be a 10-year non-prorated warranty or a tiered 10-year warranty (e.g., 5 years full coverage followed by 5 years of prorated coverage).
• What is Covered: Structural defects such as broken or loose coils, wires protruding through the fabric, and sagging or body impressions that meet the manufacturer’s specific depth threshold.

What is Not Covered?
The Restonic manufacturer warranty contains specific exclusions. The warranty will be voided or does not cover the following:

• Stains and Soiling: IMPORTANT: Any mattress found to be in an unsanitary condition or having any visible stains will have its warranty immediately voided by the manufacturer. The use of a waterproof mattress protector is strictly recommended to validate your warranty.
• Improper Support: Damage caused by an inadequate foundation or bed frame. Queen and King sets require a frame with a rigid center support having at least 5 legs (or 5 cross slats).
• Normal Body Impressions: Body impressions are a normal result of the upholstery layers conforming to your body. Impressions less than 1.5 inches (for quilted/pillow-top models) or 0.75 inches (for non-quilted models) are considered normal and are not structural defects.
• Comfort Preference: The warranty covers manufacturing defects only; it does not cover a change in your preference for firmness or feel over time.
• Incidental Items: This includes the mattress cover fabric, handles (which are for positioning, not lifting), and "As-Is" or floor model merchandise.

How to File a Claim
Restonic requires all warranty claims to be initiated through the authorized retailer where the mattress was purchased. To start a claim, please gather the following:

1. Your original Canales Furniture purchase receipt. (Proof of purchase is strictly required).
2. The Law Tag attached to the head or foot of the mattress (do not remove this tag).
3. Clear digital photographs of the mattress without bedding. For sagging claims, place a straight edge (like a yardstick) across the area and measure the depth of the impression with a ruler.
4. Photos of the bed frame and foundation to verify proper support.

Once you have these items ready, please contact the Canales Furniture warranty department. We will submit your claim to the Restonic manufacturing facility and coordinate the inspection, repair, or replacement process.

Official Restonic Mattress Warranty & Registration (Website):
https://restonic.com/mattress-warranty

At Canales Furniture, we know that the right accents and lighting are what transform a house into a home. As an authorized retailer of Sagebrook Home—a leader in design-driven home decor, lighting, and accent furniture—we are proud to manage and facilitate all manufacturer warranty claims directly on your behalf.

Warranty Coverage and Duration
Sagebrook Home provides a 1-Year Limited Warranty to the original retail purchaser. This warranty protects against manufacturing defects in materials and workmanship under normal, indoor residential use.

Due to the delicate nature of home decor and lighting, Sagebrook Home maintains a strict reporting window for initial delivery issues:

• Freight Damage & Missing Parts: Any damage to the product or missing components must be reported within 5 business days of receipt.
• Manufacturing Defects: Issues related to electrical components, structural integrity, or material defects are covered for the full 1-year duration.

What is Not Covered?
The Sagebrook Home manufacturer warranty contains specific exclusions. The warranty will be voided or does not cover the following:

• Glass and Mirror Breakage: Broken glass, shattered mirrors, or dented lamp shades that are not reported immediately upon delivery or pickup. (Damage occurring after the item is safely in your home is not covered).
• Electrical Issues from Misuse: Damage to lamps or lighting fixtures caused by using improper power supplies, power surges, or bulbs that exceed the maximum recommended wattage.
• Environmental Damage: Fading, warping, or cracking of wall art, frames, or decor caused by exposure to direct sunlight, excessive moisture, or placement near heating/cooling vents.
• Normal Wear and Tear: Expected cosmetic wear, minor scratches, or the natural variations inherent to hand-painted, hand-glazed, or hand-crafted items.
• Commercial Use: Products used in non-residential, commercial, or rental settings are not covered under the standard warranty.
• Cleaning Damage: Damage resulting from the use of harsh chemical cleaners or abrasive materials on delicate finishes and gold/silver leafing.

How to File a Claim
Because Sagebrook Home requires all warranty claims to be processed through the authorized retailer, our Canales Furniture Customer Care team will handle the entire process for you. To initiate a claim, please gather the following:

1. Your original Canales Furniture purchase receipt or invoice. (Proof of purchase is required).
2. Clear digital photographs showing the specific defect or damage. (For lighting issues, a brief video demonstrating the electrical failure is highly recommended).
3. A photograph of the original shipping carton and the item’s SKU/Model Number (usually found on a sticker on the bottom or back of the item).

Once you have these items ready, please contact the Canales Furniture warranty department. We will work directly with Sagebrook Home to secure the necessary replacement parts or authorize a replacement item.

At Canales Furniture, we are proud to bring the innovation and style of Samsung into your home. As an authorized retailer, we are here to help you navigate your manufacturer warranty and coordinate the high-tech service needed to keep your Samsung appliances and electronics performing at their best.

Warranty Coverage and Duration
Samsung provides a Limited Warranty to the original purchaser for products used in normal, single-family residential environments. Coverage varies by product category:

• Major Appliances (Refrigerators, Laundry, Cooking, Dishwashers):Full Unit: 1-Year Limited Warranty covering parts and labor.Special 2026 Extension: For a limited time (purchases made between January 1, 2026, and July 8, 2026), customers may be eligible for an additional 1-Year Warranty Extension (2 years total) by registering their appliance at samsung.com/us/promotions.Digital Inverter Compressors & Motors: Many models include a 10-year to 20-year parts-only warranty on these specific core components.
• Home Entertainment (TVs, Soundbars, Projectors):Full Unit: 1-Year Limited Warranty covering parts and labor.
• Vacuum Cleaners: * Full Unit: 1-Year Limited Warranty.

What is Not Covered?
The Samsung manufacturer warranty contains specific exclusions. The warranty will be voided or does not cover the following:

• Improper Installation: Issues arising from incorrect electrical, gas, or plumbing connections, or failure to level appliances correctly.
• Cosmetic Damage: Scratches, dents, or chips that are not reported at the exact time of delivery or pickup.
• Accidental Damage: Cracked TV screens, liquid damage to electronics, or damage caused by power surges. (The use of a high-quality surge protector is strictly recommended).
• Consumables: Replacement of water filters, air filters, or light bulbs.
• Commercial Use: Products used in non-residential, commercial, or rental settings typically have their warranty voided.
• Software and Apps: The warranty does not cover issues related to third-party applications or internet connectivity issues not caused by hardware failure.

How to File a Claim
Samsung requires service to be performed by Samsung Authorized Service Centers. To initiate a claim, please gather the following:

1. Your original Canales Furniture purchase receipt or invoice. (Proof of purchase is required).
2. The Model Number and Serial Number (found on the product's ID tag).
3. A clear description of the issue or the specific Error Code displayed on the unit.

Once you have these items ready, please contact the Canales Furniture warranty department. We will assist you in coordinating with Samsung Support to troubleshoot the issue and, if necessary, arrange for a certified technician to visit your home.

Official Samsung Warranty & Support (Website):
https://www.samsung.com/us/support/warranty/

At Canales Furniture, we believe that the right accent pieces bring character and soul to your home. As an authorized retailer of Santoyo Accents—specialists in unique home decor, accent furniture, and occasional pieces—we are proud to manage and facilitate all manufacturer warranty claims directly on your behalf.

Warranty Coverage and Duration
Santoyo Accents provides a 1-Year Limited Warranty to the original retail purchaser. This warranty protects against manufacturing defects in materials and workmanship under normal, indoor residential use.

Due to the unique and often handcrafted nature of Santoyo Accents products, the manufacturer maintains a strict reporting window for initial delivery issues:

• Concealed Damage: Any damage found upon opening boxed merchandise must be reported within 48 hours of receipt.
• Manufacturing Defects: Issues related to structural integrity, hardware failure, or material defects are covered for the full 1-year duration.

What is Not Covered?
The Santoyo Accents manufacturer warranty contains specific exclusions. The warranty will be voided or does not cover the following:

• Natural Variations: Many Santoyo Accents pieces feature natural wood, stone, or hand-applied finishes. Minor variations in color, grain, texture, and small "distressed" markings are characteristic of the design and are not considered defects.
• Environmental Damage: Warping, splitting, or fading caused by exposure to extreme humidity, direct sunlight, or placement near heating and cooling vents.
• Improper Assembly: Damage resulting from incorrect customer assembly, unauthorized modifications, or the use of improper tools.
• Misuse and Abuse: Damage caused by exceeding weight limits, using the item for purposes other than intended, or accidental damage such as cuts, burns, and spills.
• Commercial Use: Products used in rental, business, institutional, or other non-residential settings are not covered.
• Cleaning Damage: Damage resulting from the use of harsh chemical cleaners, wax, or abrasive materials on specialized finishes.

How to File a Claim
Because Santoyo Accents requires all warranty claims to be processed through the authorized retailer, our Canales Furniture Customer Care team will handle the entire process for you. To initiate a claim, please gather the following:

1. Your original Canales Furniture purchase receipt or invoice. (Proof of purchase is required).
2. Clear digital photographs showing the specific defect or damage from multiple angles.
3. A photograph of the manufacturer's label or SKU sticker (usually located on the bottom or back of the item).

Once you have these items ready, please contact the Canales Furniture warranty department. We will work directly with Santoyo Accents to secure the necessary replacement parts or authorize a replacement item.

At Canales Furniture, we believe that quality sleep is the foundation of a happy life. As an authorized retailer of Sealy—an industry leader in sleep technology for over 140 years—we are proud to manage and facilitate all manufacturer warranty claims directly on your behalf to ensure you continue to enjoy the legendary support and comfort Sealy is known for.

Warranty Coverage and Duration
Sealy provides a Limited Warranty to the original retail purchaser against manufacturing defects in materials and workmanship. The specific duration and terms of your warranty are determined by the Warranty Code printed on your mattress law tag:

• Standard Coverage: Most premium Sealy and Sealy Posturepedic® mattresses carry a 10-Year Limited Warranty.
• Tiered Options: Depending on your specific model, this may be a 10-year non-prorated warranty (full replacement/repair) or a tiered warranty (e.g., a "5/10" code indicates 5 years of full coverage followed by 5 years of prorated coverage).
• What is Covered: Structural defects such as broken, loose, or protruding coils/wires, and visible sagging or body indentations that meet the manufacturer’s depth threshold.

What is Not Covered?
The Sealy manufacturer warranty contains specific exclusions. The warranty will be voided or does not cover the following:

• Stains and Unsanitary Conditions: IMPORTANT: Sealy will strictly void the warranty if the mattress is found to be in an unsanitary condition or has any visible stains (including food, drink, or body fluids). We strongly recommend using a waterproof mattress protector to keep your warranty valid.
• Improper Support: Damage caused by using an inadequate foundation or bed frame. Queen and King sets require a frame with a rigid center support and at least 5 legs (or 5 cross slats) that extend to the floor.
• Normal Body Indentations: Body impressions are normal as the mattress conforms to your shape. Indentations of less than 1.5 inches for quilted/spring mattresses, or less than 0.75 inches for memory foam mattresses, are not considered structural defects.
• Comfort Preference: The warranty covers manufacturing defects only and does not apply to changes in your preference for firmness or "feel" over time.
• Incidental Items: This includes the mattress cover fabric (unless defective at purchase), mattress handles (intended for positioning only, not for lifting/carrying), and items sold "As-Is" or as floor models.

How to File a Claim
Sealy requires warranty claims for items purchased at a retail store to be initiated through that retailer. Our Canales Furniture Customer Care team will handle the process for you. To start a claim, please gather the following:

1. Your original Canales Furniture purchase receipt. (Proof of purchase is strictly required).
2. The Law Tag attached to the head or foot of the mattress (Do not remove this tag).
3. Clear digital photographs of the mattress without bedding. For sagging claims, place a straight edge (like a yardstick) across the surface and measure the depth of the indentation with a ruler.
4. Photos of the bed frame and foundation to verify proper support.

Once you have these items ready, please contact the Canales Furniture warranty department. We will submit your claim to Sealy and coordinate the inspection, repair, or replacement process.

Official Sealy Warranty & Support Information (Website):
https://www.sealy.com/warranty-information/

At Canales Furniture, we believe that high-quality sleep shouldn't come with a high price tag. As an authorized retailer of Sherwood Bedding—an American manufacturer known for using premium materials like organic fibers and innovative foams—we are proud to manage and facilitate all manufacturer warranty claims on your behalf.

Warranty Coverage and Duration
Sherwood Bedding provides a Limited Warranty to the original retail purchaser against manufacturing defects in materials and workmanship. The length of your coverage is determined by the 3-Digit Warranty Code found on the law tag affixed to your mattress:

• Coverage Range: Sherwood warranties typically range from 1 to 20 years.
• Non-Prorated Period: During this initial phase, Sherwood will repair or replace the defective mattress or foundation at no cost for the product itself (though transportation fees apply).
• Prorated Period: After the non-prorated period, any repair or replacement cost is calculated based on a formula: (Original Purchase Price x Number of Years Owned) ÷ Total Warranty Period.
• What is Covered: Structural defects such as broken or loose coils, wire protrusions, and significant sagging or body impressions that exceed the manufacturer’s depth threshold.

What is Not Covered?
The Sherwood Bedding manufacturer warranty contains specific exclusions. The warranty will be voided or does not cover the following:

• Stains and Soiling: IMPORTANT: Any mattress found to be in an unsanitary condition or having any visible stains (including food, drink, or body fluids) will have its warranty immediately voided. We strictly recommend using a waterproof mattress protector to maintain your warranty rights.
• Improper Support: Damage caused by an inadequate foundation or bed frame. Queen and King models must be supported by a frame with a rigid center bridge and at least 5 equally spaced cross-slats with a center support leg touching the floor.
• Normal Body Impressions: Body impressions are a natural result of the upholstery layers conforming to your body. Indentations of less than 1.5 inches (or 0.75 inches for smooth-top/non-quilted models) are considered normal wear and are not manufacturing defects.
• Comfort Preference: The warranty covers structural defects only; it does not cover a change in your preference for mattress firmness or feel over time.
• Incidental Items: This includes the mattress cover fabric, handles (intended for positioning only), and items sold "As-Is" or as floor models.

How to File a Claim
Sherwood Bedding requires all warranty claims to be initiated through the authorized retailer where the sleep set was purchased. To start a claim, please gather the following:

1. Your original Canales Furniture purchase receipt. (Proof of purchase is strictly required).
2. The Law Tag attached to the mattress or foundation (Do not remove this tag).
3. Clear digital photographs of the mattress without bedding. For sagging claims, place a straight edge (like a yardstick) across the surface and measure the depth of the indentation with a ruler.
4. Photos of the bed frame and foundation to verify proper support.

Once you have these items ready, please contact the Canales Furniture warranty department. We will submit your claim to Sherwood Bedding and coordinate the inspection, repair, or replacement process.

Official Sherwood Bedding Warranty & FAQ (Website):
https://www.sherwoodbedding.com/warranties

t Canales Furniture, we are dedicated to helping you find the perfect balance of comfort and value. As an authorized retailer of Sierra Sleep by Ashley, we are proud to manage and facilitate all manufacturer warranty claims directly on your behalf, ensuring your sleep system provides the restful nights you deserve.

Warranty Coverage and Duration
Sierra Sleep by Ashley provides a Limited Warranty to the original retail purchaser against manufacturing defects in materials and workmanship. The duration of coverage is as follows:

• Mattresses: 10-Year Limited Warranty.Labor Coverage: Ashley typically provides a 1-Year Labor Warranty from the date of purchase. After the first year, the owner is responsible for labor, packaging, and all shipping/transportation costs associated with a warranty claim.
• Foundations & Risers: 10-Year Limited Warranty (including "Better than a Boxspring" metal units).
• Power Foundations (Adjustable Bases):Year 1: Full coverage for parts and labor.Years 2–3: Coverage for parts and electrical components.Years 4–20: Coverage for the metal frame only.

What is Covered?

• Visible Sagging: Body indentations or sagging greater than 1.5 inches for innerspring mattresses, or greater than 0.75 inches for memory foam/gel mattresses.
• Physical Defects: Any physical flaw in the mattress that causes the foam or spring unit to split or crack despite normal usage.
• Structural Failure: Broken, loose, or protruding coils/wires.

What is Not Covered?
The Sierra Sleep manufacturer warranty contains specific exclusions. The warranty will be voided or does not cover the following:

• Stains and Soiling: IMPORTANT: Any mattress found to be in an unsanitary condition or having any visible stains (food, drink, or body fluids) will have its warranty immediately voided. We strictly recommend using a waterproof mattress protector.
• Improper Support: Damage caused by using an inadequate foundation. Queen and King sets require a frame with a rigid center support having at least 5 legs and 3 cross slats.
• Cover Removal: Do not remove the mattress cover; doing so may void the warranty and expose you to the internal materials.
• Comfort Preference: The warranty covers manufacturing defects only; it does not cover a change in your preference for firmness or "feel."
• Normal Wear: Minor pilling of the fabric, bent border wires due to moving, or "As-Is" floor model merchandise.

How to File a Claim
Ashley requires all warranty claims to be initiated through the authorized retailer. Our Canales Furniture Customer Care team will handle the process for you. To start a claim, please gather:

1. Your original Canales Furniture purchase receipt. (Proof of purchase is strictly required).
2. The Law Tag attached to the head or foot of the mattress (Do not remove this tag).
3. Clear digital photographs of the mattress without bedding. For sagging claims, place a straight edge (like a yardstick) across the surface and measure the depth of the indentation with a ruler.

Once you have these items ready, contact the Canales Furniture warranty department. We will submit your claim to Ashley and coordinate the inspection or replacement process.

Official Ashley Sleep Warranty Information (PDF/Website):
https://www.ashleyfurniture.com/warranty-information/

At Canales Furniture, we believe that a great day starts with a restful night. As an authorized retailer of Simon Bedding, we are proud to facilitate all manufacturer warranty claims directly on your behalf to ensure your sleep system provides the comfort and support you expect.

Warranty Coverage and Duration
Simon Bedding provides a Limited Warranty to the original retail purchaser against manufacturing defects in materials and workmanship. The duration of your coverage is indicated by the warranty code on your mattress law tag:

• Standard Coverage: Most Simon Bedding mattresses carry a 10-Year Limited Warranty.
• Tiered Options: Depending on the model, this may include a non-prorated period (repair or replacement at no cost for parts) followed by a prorated period.
• What is Covered: Structural defects such as broken or loose coils, wire protrusions through the fabric, and significant sagging or body impressions that exceed the manufacturer’s specific depth threshold.

What is Not Covered?
The Simon Bedding manufacturer warranty contains specific exclusions. The warranty will be voided or does not cover the following:

• Stains and Soiling: IMPORTANT: Any mattress found to be in an unsanitary condition or having any visible stains (including food, drink, or body fluids) will have its warranty immediately voided. We strictly recommend using a waterproof mattress protector to maintain your warranty rights.
• Improper Support: Damage caused by an inadequate foundation or bed frame. Queen and King models must be supported by a frame with a rigid center bridge and at least 5 legs (or 5 cross-slats) with center support touching the floor.
• Normal Body Impressions: Body impressions are a natural result of the upholstery layers conforming to your body. Indentations of less than 1.5 inches (for quilted models) or 0.75 inches (for smooth-top models) are considered normal wear and are not manufacturing defects.
• Comfort Preference: The warranty covers structural defects only; it does not cover a change in your preference for mattress firmness or feel over time.
• Incidental Items: This includes the mattress cover fabric, handles (intended for positioning only), and items sold "As-Is" or as floor models.

How to File a Claim
Simon Bedding requires all warranty claims to be initiated through the authorized retailer where the sleep set was purchased. To start a claim, please gather the following:

1. Your original Canales Furniture purchase receipt. (Proof of purchase is strictly required).
2. The Law Tag attached to the mattress or foundation (Do not remove this tag).
3. Clear digital photographs of the mattress without bedding. For sagging claims, place a straight edge (like a yardstick) across the surface and measure the depth of the indentation with a ruler.
4. Photos of the bed frame and foundation to verify proper support.

Once you have these items ready, please contact the Canales Furniture warranty department. We will submit your claim to Simon Bedding and coordinate the inspection, repair, or replacement process.

At Canales Furniture, we believe that high-quality sleep technology should be accessible to everyone. As an authorized retailer of Sleeptone, a company with over 40 years of expertise in luxury bedding, we are proud to manage and facilitate all manufacturer warranty claims directly on your behalf to protect your investment in better sleep.

Warranty Coverage and Duration
Sleeptone provides a Limited Warranty to the original retail purchaser against manufacturing defects in materials and workmanship. Because Sleeptone offers a wide range of products, the duration varies by category:

• Adjustable Bed Bases (e.g., S1000 Model): 20-Year Limited Warranty. This covers the steel frame, Okin motors, and electrical components. (Labor is typically covered during the first year).
• Mattress Protectors (SmartGuard™ & Premium Series): 15-Year Limited Warranty. This covers the integrity of the waterproof DrySeal™ barrier and fabric construction.
• Mattresses (Green Tea, Hybrid, and Comfort Series): 10-Year Limited Warranty.
• Pillows and Sheets: 1-Year Limited Warranty against stitching failures or material defects.

What is Not Covered?
The Sleeptone manufacturer warranty contains specific exclusions. The warranty will be voided or does not cover the following:

• Improper Laundering: IMPORTANT: Mattress protectors must be tumbled dried on low heat. High heat can melt the waterproof membrane, which will immediately void the warranty.
• Stains and Soiling: Any mattress or bedding product found in an unsanitary condition or with visible stains (food, drink, or fluids) will have its warranty voided for health and safety reasons.
• Normal Wear and Tear: Expected fabric pilling, softening of foam, or minor cosmetic blemishes that do not affect the product's function.
• Misuse: Damage caused by power surges (for adjustable bases), exceeding weight limits, or using an improper foundation/bed frame.
• Commercial Use: Products used in hotels, rentals, or other non-residential settings.

How to File a Claim
Sleeptone requires all warranty claims to be initiated through the authorized retailer. Our Canales Furniture Customer Care team will handle the process for you. To start a claim, please gather:

1. Your original Canales Furniture purchase receipt. (Proof of purchase is required).
2. Clear digital photographs of the defect. For adjustable bases, a short video of the motor/remote issue is helpful.
3. A photograph of the manufacturer's law tag or serial number (located on the protector's care label or the adjustable base frame).

Once you have these items ready, please contact the Canales Furniture warranty department. We will submit your claim to Sleeptone and coordinate the repair or replacement process.

At Canales Furniture, we believe your bedroom should be a sanctuary of luxury. As an authorized retailer of Stearns & Foster—the definitive name in American-made, handcrafted mattresses since 1846—we are proud to manage and facilitate all manufacturer warranty claims directly on your behalf to ensure your investment in artisanal comfort is protected.

Warranty Coverage and Duration
Stearns & Foster provides a Limited Warranty to the original retail purchaser against manufacturing defects in materials and workmanship. The specific duration is determined by the Warranty Code found on your mattress law tag:

• Standard Coverage: Most current Stearns & Foster collections (Estate, Lux Estate, and Reserve) carry a 10-Year Limited Warranty.
• What is Covered: Structural defects such as broken, loose, or protruding coils/wires, and visible sagging or body indentations that meet the manufacturer’s depth threshold.
• Prorated vs. Non-Prorated: Depending on the model year and code, your mattress may feature 10 years of full (non-prorated) coverage or a tiered schedule.

What is Not Covered?
The Stearns & Foster manufacturer warranty contains specific exclusions to maintain the integrity of their handcrafted products:

• Stains and Unsanitary Conditions: IMPORTANT: Stearns & Foster will strictly void the warranty if the mattress is found to be in an unsanitary condition or has any visible stains (including food, drink, or body fluids). We strongly recommend using a high-quality waterproof mattress protector.
• Improper Support: Damage caused by using an inadequate foundation or bed frame. Queen and King sets require a frame with a rigid center support and at least 5 legs (or 5 cross slats) that extend to the floor.
• Normal Body Indentations: Because Stearns & Foster mattresses use high-density memory foams and upholstery layers, body impressions are a normal result of the mattress conforming to your shape. Indentations of less than 1.5 inches are considered normal and are not structural defects.
• Comfort Preference: The warranty covers manufacturing defects only; it does not cover a change in your preference for firmness or "feel" over time.
• Incidental Items: This includes the mattress cover fabric (unless defective at purchase), mattress handles (intended for positioning only), and items sold "As-Is" or as floor models.

How to File a Claim
Stearns & Foster requires warranty claims for items purchased at a retail store to be initiated through that retailer. Our Canales Furniture Customer Care team will handle the process for you. To start a claim, please gather:

1. Your original Canales Furniture purchase receipt. (Proof of purchase is strictly required).
2. The Law Tag attached to the head or foot of the mattress (Do not remove this tag).
3. Clear digital photographs of the mattress without bedding. For sagging claims, place a straight edge (like a yardstick) across the surface and measure the depth of the indentation with a ruler.
4. Photos of the bed frame and foundation to verify proper support.

Once you have these items ready, please contact the Canales Furniture warranty department. We will submit your claim to Stearns & Foster and coordinate the inspection, repair, or replacement process.

Official Stearns & Foster Warranty & Support (Website):
https://www.stearnsandfoster.com/warranty/

At Canales Furniture, we are proud to offer the diverse and stylish collections of Steve Silver Company. As an authorized retailer, we manage and facilitate all manufacturer warranty claims directly on your behalf, ensuring your furniture remains a beautiful and functional part of your home.

Warranty Coverage and Duration
Steve Silver Company warrants its products to be free from defects in material and workmanship for the original retail purchaser under normal, indoor residential use. Coverage is categorized as follows:

• Casegoods (Dining, Bedroom, Occasional Tables): 1-Year Limited Warranty on wood frames, finishes, and construction.
• Upholstery & Motion Furniture:Reclining Mechanisms & Wooden Frame Components: 5-Year Limited Warranty.Springs & Cushions: 5-Year Limited Warranty (against loss of resilience; natural softening is expected and not considered a defect).Power Reclining Motors: 3-Year Limited Warranty.Electrical Components & Lumbar Units: 1-Year Limited Warranty.Leather or Fabric Coverings: 1-Year Limited Warranty (covers seam slippage and splitting; does not cover pilling or fading).
• Outdoor Furniture:Aluminum Frames: 3-Year Limited Warranty against structural failure.Wicker, Fabric, & Finish: 1-Year Limited Warranty.

What is Not Covered?
The Steve Silver Company manufacturer warranty contains specific exclusions. The warranty will be voided or does not cover the following:

• Normal Wear and Tear: Softening of cushions, pilling of fabric, or natural variations in wood grain and stone are not considered defects.
• Accidental Damage: Burns, cuts, scratches, watermarks, or damage caused by pets.
• Improper Cleaning: Damage resulting from the use of detergents, abrasives, or harsh chemical agents. (Always follow the specific cleaning code for your fabric or finish).
• Commercial Use: Products used in rental, business, or institutional settings are not covered.
• Modifications: Any unauthorized alterations or physical modifications to the product will void the warranty.
• Floor Models: Items purchased "As-Is" or as floor samples are excluded from coverage.

How to File a Claim
Steve Silver Company does not handle claims directly with consumers; all requests must be processed through the authorized retailer. Our Canales Furniture Customer Care team will handle the submission for you. To initiate a claim, please gather the following:

1. Your original Canales Furniture purchase receipt or invoice. (Proof of purchase is required).
2. Clear digital photographs of the defect and the item's manufacturer label.
3. The specific model number of the piece (e.g., table base vs. table top).

Once you have these items ready, please contact the Canales Furniture warranty department. We will work with Steve Silver Company to authorize the necessary repairs, replacement parts, or a full replacement at their discretion.

Official Steve Silver Company Warranty Information (Website):
https://stevesilver.com/warranty-4/

At Canales Furniture, we believe that the right finishing touches bring a home to life. As an authorized retailer of StyleCraft Home Collection—a leader in designer lighting, wall decor, and accent furniture—we are proud to manage and facilitate all manufacturer-related quality claims on your behalf.

Warranty Coverage and Duration
StyleCraft Home Collection provides a 1-Year Limited Warranty to the original retail purchaser. This warranty ensures that all products are free from material defects in workmanship and design under normal, indoor residential use.

Due to the delicate nature of home decor and lighting, StyleCraft maintains a strict reporting window for initial delivery issues:

• Visible Damage & Shortages: Any damage to the product or missing parts must be reported within 5 days of receipt.
• Manufacturing Defects: Issues related to electrical components, structural failures, or material defects are covered for the full 1-year duration.

What is Not Covered?
The StyleCraft manufacturer warranty contains specific exclusions. The warranty will be voided or does not cover the following:

• Glass and Mirror Breakage: Shattered mirrors, broken glass, or dented lamp shades not reported at the time of delivery or pickup.
• Natural Variations: Minor variations in color, hand-applied finishes, or distressing are considered part of the artisanal nature of StyleCraft products and are not defects.
• Environmental Damage: Fading, warping, or cracking caused by exposure to direct sunlight, high humidity, or placement near HVAC vents.
• Improper Assembly: Damage resulting from incorrect customer assembly, unauthorized modifications, or the use of improper tools.
• Electrical Misuse: Damage to lighting fixtures caused by using bulbs that exceed the maximum recommended wattage or failure to use a surge protector.
• Commercial Use: Products used in rental, business, or institutional settings are not covered.

How to File a Claim
StyleCraft requires all warranty claims to be initiated through the authorized retailer. Our Canales Furniture Customer Care team will handle the process for you. To start a claim, please gather the following:

1. Your original Canales Furniture purchase receipt or invoice. (Proof of purchase is required).
2. Clear digital photographs showing the entire item and close-ups of the specific defect.
3. A photograph of the manufacturer’s SKU/Model Number (found on the bottom or back of the item).
4. For lighting issues, a brief video demonstrating the electrical failure is highly recommended.

Once you have these items ready, please contact the Canales Furniture warranty department. We will work directly with StyleCraft to secure replacement parts or authorize a replacement item.

At Canales Furniture, we believe your home should be a reflection of your comfort and style. As an authorized retailer of Style Line Furniture—a manufacturer known for high-quality, approachable, and casual upholstery—we are proud to manage and facilitate all manufacturer warranty claims directly on your behalf.

Warranty Coverage and Duration
Style Line Furniture provides a Limited Warranty to the original retail purchaser against manufacturing defects in materials and workmanship under normal, indoor residential use. Coverage is structured as follows:

• Frames and Spring Construction: 5-Year Limited Warranty against structural failure, breakage, or detachment from the frame.
• Cushion Cores: 1-Year Limited Warranty against abnormal loss of resiliency. (Note: Initial softening and conforming to the user are normal characteristics of high-quality foam and are not considered defects).
• Upholstery Fabrics: 1-Year Limited Warranty against seam slippage, fraying, and manufacturing defects.
• Labor: Approved labor costs for the repair or replacement of defective parts are typically covered for 1 year from the date of purchase.

What is Not Covered?
The Style Line manufacturer warranty contains specific exclusions. The warranty will be voided or does not cover the following:

• Normal Wear and Tear: Expected fabric pilling, fading from sunlight, or the natural "breaking in" of seat cushions.
• Chemical Treatments: The application of any after-market fabric or leather protectors/treatments will immediately void the fabric warranty.
• Improper Maintenance: Damage caused by improper cleaning, the use of harsh detergents, or failure to follow the specific cleaning code for the fabric.
• Accidental Damage: Tears, burns, stains, or damage caused by pets, children, or moving the furniture.
• Commercial Use: Products used in rental, business, institutional, or other non-residential settings are not covered.
• Floor Models: Items purchased "As-Is" or as floor samples are generally excluded from manufacturer warranty coverage.

How to File a Claim
Style Line Furniture requires all warranty claims to be processed through the authorized retailer. Our Canales Furniture Customer Care team will handle the submission for you. To initiate a claim, please gather the following:

1. Your original Canales Furniture purchase receipt or invoice. (Proof of purchase is required).
2. Clear digital photographs of the defect and the entire piece of furniture.
3. A photograph of the Manufacturer Label/Tag (usually found under the seat cushions or on the bottom of the piece). This tag contains the necessary production codes to identify your specific build.

Once you have these items ready, please contact the Canales Furniture warranty department. We will work directly with Style Line to coordinate the repair or secure replacement parts.

At Canales Furniture, we believe that life-changing sleep is the ultimate luxury. As an authorized retailer of Tempur-Pedic—the most highly recommended bed in America—we are proud to manage and facilitate all manufacturer warranty claims directly on your behalf to ensure your TEMPUR® material continues to provide its legendary pressure relief.

Warranty Coverage and Duration
Tempur-Pedic provides a Limited Warranty to the original retail purchaser against manufacturing defects in materials and workmanship. Coverage for their current product line is as follows:

• Mattresses (ADAPT®, PROADAPT®, LUXEADAPT®, BREEZE®): 10-Year Full Replacement Limited Warranty.If a defect occurs within the 10-year period, Tempur-Pedic will repair or replace the mattress at no cost for the product itself (transportation and inspection fees may apply).
• TEMPUR-Ergo® Adjustable Bases: 25-Year Limited Warranty (Tiered).Year 1–3: Full coverage for parts and labor.Year 4–5: Full coverage for parts only.Years 6–25: Coverage for the frame only.
• Pillows and Bedding Accessories: 5-Year Limited Warranty against manufacturing defects.

What is Covered?

• Visible Indentations: Sagging or body impressions greater than 0.75 inches, provided the mattress has been supported by a proper foundation.
• Physical Flaws: Any physical flaw in the TEMPUR® material that causes it to split or crack despite normal usage.
• Assembly Defects: Manufacturing defects in the zipper or assembly of the mattress cover.

What is Not Covered?
The Tempur-Pedic manufacturer warranty contains specific exclusions:

• Stains and Fluids: IMPORTANT: Any mattress found to be in an unsanitary condition or having visible stains (food, drink, or body fluids) will have its warranty immediately voided. We strictly recommend using a Tempur-Pedic mattress protector to safeguard your warranty.
• Improper Support: Damage caused by an inadequate foundation. Tempur-Pedic mattresses must be used on a firm, solid, non-spring foundation or an adjustable base. Using a traditional box spring will void the warranty.
• Normal Increase in Softness: A natural increase in the softness of the TEMPUR® pressure-relieving material which does not affect the pressure-relieving qualities of the mattress.
• Comfort Preference: The warranty covers manufacturing defects only and does not apply to changes in your preference for firmness or "feel."
• Accidental Damage: Burns, cuts, tears, or damage caused by pets or power surges (for adjustable bases).

How to File a Claim
Tempur-Pedic requires all warranty claims to be initiated through the authorized retailer. Our Canales Furniture Customer Care team will handle the process for you. To start a claim, please gather:

1. Your original Canales Furniture purchase receipt. (Proof of purchase is strictly required).
2. The Serial Number and Registry Number (found on the law tag at the head or foot of the mattress).
3. Clear digital photographs of the mattress without bedding. For sagging claims, place a straight edge across the surface and measure the depth of the indentation with a ruler.

Once you have these items ready, contact the Canales Furniture warranty department. We will submit your claim to Tempur-Pedic and coordinate the inspection and replacement process.

Official Tempur-Pedic Warranty & Registration (Website):
https://www.tempurpedic.com/warranty/

At Canales Furniture, we curate a wide selection of unique designs to help you express your personal style. As an authorized retailer of Vantage Trading—a premier importer of accent furniture and home decor—we are proud to manage and facilitate all manufacturer warranty claims directly on your behalf.

Warranty Coverage and Duration
Vantage Trading provides a 1-Year Limited Warranty to the original retail purchaser. This warranty protects against manufacturing defects in materials and workmanship under normal, indoor residential use.

Because Vantage Trading products are often handcrafted or involve delicate materials, the manufacturer maintains a strict reporting window for initial delivery issues:

• Concealed Damage: Any damage found upon opening boxed merchandise must be reported within 48 hours of receipt.
• Manufacturing Defects: Issues related to structural integrity, joint stability, or material failure are covered for the full 1-year duration.

What is Not Covered?
The Vantage Trading manufacturer warranty contains specific exclusions. The warranty will be voided or does not cover the following:

• Natural Variations: Many Vantage Trading pieces feature natural wood, stone, or hand-applied finishes. Minor variations in color, grain, and texture are characteristic of the materials and are not considered defects.
• Environmental Damage: Warping, splitting, or fading caused by exposure to extreme humidity, direct sunlight, or placement near heating and cooling vents.
• Improper Assembly: Damage resulting from incorrect customer assembly, unauthorized modifications, or the use of improper tools.
• Misuse and Abuse: Damage caused by exceeding weight limits, using the item for purposes other than intended, or accidental damage such as cuts, burns, and spills.
• Commercial Use: Products used in rental, business, institutional, or other non-residential settings are not covered.
• Cleaning Damage: Damage resulting from the use of harsh chemical cleaners, wax, or abrasive materials on specialized or "distressed" finishes.

How to File a Claim
Vantage Trading requires all warranty claims to be processed through the authorized retailer. Our Canales Furniture Customer Care team will handle the entire process for you. To initiate a claim, please gather the following:

1. Your original Canales Furniture purchase receipt or invoice. (Proof of purchase is required).
2. Clear digital photographs showing the specific defect or damage from multiple angles.
3. A photograph of the manufacturer's label or SKU sticker (usually located on the bottom or back of the item).

Once you have these items ready, please contact the Canales Furniture warranty department. We will work directly with Vantage Trading to secure the necessary replacement parts or authorize a replacement item.

At Canales Furniture, we want you to experience the ultimate relaxation and rejuvenation in the comfort of your home. As an authorized retailer of Infinity Massage Chairs, we are here to help you navigate your manufacturer warranty and coordinate the professional service you need should any issue arise.

Warranty Coverage and Duration
Infinity Massage Chairs provides a comprehensive "Infinity Care" 5-Year Residential Limited Warranty to the original purchaser. This warranty protects against manufacturing defects in materials and workmanship under normal, indoor residential use. The standard coverage periods are broken down as follows:

• Structural Framework: 5-Year Limited Warranty on the steel frame and steel-welded parts.
• Parts: 3-Year Limited Warranty providing no-cost replacement on covered defective parts.
• In-Home Labor: 1-Year Limited Warranty covering the cost of in-home labor and authorized technicians, if necessary.

(Note: Extended 3-Year or 5-Year labor and parts warranties may be available for purchase at the time of your original order).

What is Not Covered?
The Infinity Massage Chairs manufacturer warranty contains specific exclusions. The warranty will be voided or does not cover the following:

• Normal Wear and Tear: Expected cosmetic wear, fading, or wearing of the fabric, upholstery, leather, or synthetic materials.
• Power Issues: Damage resulting from improper use of electrical/power supply, loss of power, electrical disturbances, or power surges. (A surge protector is highly recommended).
• Improper Use and Neglect: Damage resulting from dropped products, unauthorized repairs, alterations, modifications, improper installation, or animal/pet damage.
• Commercial Use: Products intended for and used in commercial, corporate, or institutional settings (unless a specific commercial warranty was purchased).
• Discounted Merchandise: Items purchased as "Clearance," "Floor Model," or "As-Is."
• Shipping Costs: After the initial 1-year labor/shipping period, the consumer is responsible for any shipping, duties, and brokerage fees associated with replacement parts.

How to File a Claim
Because massage chairs are complex electronics that require authorized field service technicians, our Canales Furniture Customer Care team is here to help you initiate the service process. To start a claim, please gather the following:

1. Your original Canales Furniture purchase receipt or invoice. (Proof of purchase is required).
2. The exact Model Number and Serial Number of your massage chair (usually found on the back of the base).
3. A clear description of the issue, along with any photographs or videos demonstrating the problem.

Once you have these items ready, please contact the Canales Furniture warranty department. We will help you organize your documentation and connect you with Infinity's Warranty Service Team to arrange for an authorized technician to diagnose and repair your chair.

Official Infinity Massage Chairs Warranty Policy (Website):
https://infinitymassagechairs.com/warranty-info

At Canales Furniture, we believe that a great mattress is only as good as the foundation it rests on. As an authorized retailer of W. Silver Products (WSP)—an industry leader in high-quality adjustable bases, bed frames, and support systems—we are proud to facilitate all manufacturer warranty claims on your behalf to ensure your sleep system remains a source of comfort and relaxation.

Warranty Coverage and Duration
W. Silver Products provides a tiered Limited Warranty to the original retail purchaser. Coverage varies depending on whether you purchased an adjustable base or a traditional steel bed frame:

• Adjustable Bed Bases (Silver & Gold Series):Year 1: Full coverage for parts and labor, including in-home service for manufacturing defects.Years 2–5: Full coverage for replacement parts only (excludes labor and shipping).Years 6–20: Limited coverage for the steel frame and structural components only.
• Steel Bed Frames and Support Systems:Limited Lifetime Warranty: Protects against structural failure, bending, or breakage of the steel frame under normal residential use.

What is Covered?

• Mechanical Failures: Defects in the adjustable lift mechanisms or "Wall Defender" technology.
• Electrical Components: Faulty motors, control boxes, massage units, and wired/wireless remotes (subject to the tiered schedule above).
• Structural Defects: Cracks or breaks in the steel frame or leg assemblies.

What is Not Covered?
The WSP manufacturer warranty contains specific exclusions. The warranty will be voided or does not cover the following:

• Power Surges: Damage to electrical components caused by a power surge. IMPORTANT: The use of a high-quality surge protector is strictly required to maintain warranty coverage on all adjustable bases.
• Misuse and Overload: Damage resulting from exceeding the manufacturer’s specified weight capacity or "jumping" on the base.
• Modifications: Any unauthorized repairs or physical alterations to the frame or motor housing.
• Fabric and Upholstery: Normal wear, pilling, or staining of the decorative upholstered "deck-on-deck" surround.
• Commercial Use: Products used in rental properties, hotels, or other non-residential settings.

How to File a Claim
To initiate a warranty claim for your WSP product, our Canales Furniture Customer Care team will need the following information:

1. Your original Canales Furniture purchase receipt. (Proof of purchase is required).
2. The Serial Number of the unit (found on the main frame or on the motor/control box underneath the bed).
3. Clear digital photographs or a brief video of the issue (especially helpful for troubleshooting motor sounds or remote connectivity).

Once you have these items ready, please contact the Canales Furniture warranty department. We will work directly with W. Silver Products to coordinate troubleshooting, replacement parts, or authorized service.