Accidents happen. We're here to help!

Accidents happen. We're here to help!

Fabric

Mechanical and Structural breakdowns as result of:

  • Breakage of frames, panels or springs
  • Breakage of sleeper, recliner, lifting, heating and/or vibrating mechanisms
  • Failure of integral electrical components

A specific Post-Delivery incident which occurs during normal residential use resulting in accidental damage including:

  • All stain types, including dye bleed and dye transfer onto or into upholstery fabric, leather or vinyl
  • Punctures, rips or burns
  • Liquid marks or rings
  • Household heat marks
  • Damage caused by nail polish remover
  • Pet damage- single incident only

Leather and Vinyl

Mechanical and Structural breakdowns as result of:

  • Breakage of frames, panels or springs
  • Breakage of sleeper, recliner, lifting, heating and/or vibrating mechanisms
  • Failure of integral electrical components

A specific Post-Delivery incident which occurs during normal residential use resulting in accidental damage including:

  • All stain types, including dye bleed and dye transfer onto or into upholstery fabric, leather or vinyl
  • Punctures, rips or burns
  • Liquid marks or rings
  • Household heat marks
  • Damage caused by nail polish remover
  • Pet damage- single incident only

Wood and Other Solid Surfaces

Mechanical and Structural breakdowns as result of:

  • Breakage of frames, panels or springs
  • Breakage of sleeper, recliner, lifting, heating and/or vibrating mechanisms
  • Failure of integral electrical components
  • Lifting or incident-specific chipping of veneers or laminates exposing the substrate
  • Warping
  • Loss of silvering on mirrors

A specific Post-Delivery incident which occurs during normal residential use resulting in accidental damage including:

  • All stain types, including dye bleed and dye transfer onto or into upholstery fabric, leather or vinyl
  • Punctures, rips or burns
  • Liquid marks or rings
  • Household heat marks
  • Damage caused by nail polish remover
  • Pet damage- single incident only
  • Gouges, dents, scratches or chips that penetrate the finish exposing the substrate
  • Checking, cracking, bubbling or peeling of finish caused by specific incident
  • Pet damage- single incident only