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Made for real life.
Learn how furniture protection fits your home.
Everyday moments. Unexpected accidents.
Explore protection for specific accidental incidents, subject to your plan’s terms.
Spills & stains
Review protection for eligible stains and spills.
Accidental damage
Explore plan details for specific rips, punctures or burns.
Surface damage
Check which incidents and finishes your agreement includes.
Coverage varies by plan. Refer to your service agreement for covered incidents, terms and exclusions.
Find your furniture type.
Explore coverage by material. Your service agreement determines what is covered.
Fabric
Mechanical and structural breakdowns resulting from:
- Breakage of frames, panels or springs.
- Breakage of sleeper, recliner, lifting, heating or vibrating mechanisms.
- Failure of integral electrical components.
Specific post-delivery incidents during normal residential use, subject to the service agreement:
- Stains, including dye bleed and dye transfer onto or into upholstery fabric, leather or vinyl.
- Punctures, rips or burns.
- Liquid marks or rings.
- Household heat marks.
- Damage caused by nail polish remover.
- Pet damage from a single incident.
Leather & Vinyl
Mechanical and structural breakdowns resulting from:
- Breakage of frames, panels or springs.
- Breakage of sleeper, recliner, lifting, heating or vibrating mechanisms.
- Failure of integral electrical components.
Specific post-delivery incidents during normal residential use, subject to the service agreement:
- Stains, including dye bleed and dye transfer onto or into upholstery fabric, leather or vinyl.
- Punctures, rips or burns.
- Liquid marks or rings.
- Household heat marks.
- Damage caused by nail polish remover.
- Pet damage from a single incident.
Wood & Solid Surfaces
Mechanical and structural breakdowns resulting from:
- Breakage of frames, panels or springs.
- Breakage of sleeper, recliner, lifting, heating or vibrating mechanisms.
- Failure of integral electrical components.
Additional listed structural issues:
- Lifting or incident-specific chipping of veneers or laminates exposing the substrate.
- Warping.
- Loss of silvering on mirrors.
Specific post-delivery incidents during normal residential use, subject to the service agreement:
- Stains, including dye bleed and dye transfer onto or into upholstery fabric, leather or vinyl.
- Punctures, rips or burns.
- Liquid marks or rings.
- Household heat marks.
- Damage caused by nail polish remover.
- Pet damage from a single incident.
Additional listed surface damage:
- Gouges, dents, scratches or chips that penetrate the finish and expose the substrate.
- Checking, cracking, bubbling or peeling of the finish caused by a specific incident.
Coverage varies by plan. Refer to your service agreement for covered incidents, terms and exclusions.
We’re here to help.
Have questions about furniture protection? Contact us for help reviewing your options or finding the next step.
Frequently asked questions.
What does the furniture protection plan cover?
Your specific service agreement determines coverage. Review the material categories above, then check your agreement for covered incidents, exclusions and reporting requirements.
Which furniture materials are listed?
This page outlines coverage categories for fabric, leather and vinyl, and wood and other solid surfaces. Eligibility depends on your furniture and the plan purchased.
How do I request service?
Follow the service request instructions in your Montage agreement. Have your purchase information and a description of the issue ready. If you need help finding the correct next step, contact Canales Furniture.
Where can I find the full terms and exclusions?
Refer to the service agreement provided with your protection plan. If you cannot locate it, contact Canales Furniture for help identifying your plan and its documentation.