Customer Reviews

Customer Stories

SelfMade Beauty

Mesquite Store - Google Review ⭐️⭐️⭐️⭐️⭐️

What in the CUSTOMER SERVICE is going on here! Good customer service is hard to find these days and this companies customer service is the epitome of excellent. Chick-fil-A finally has some competition. I read the reviews posted and then went online picked out a bedset, went to the store looked at it in person and was sold instantly. Sales rep was really sweet and helpful and the next day Delivery is Awesome. Canales has gained a loyal customer in me and anyone I know that needs furniture.

Ashley Johnson

Davis Store - Google Review ⭐️⭐️⭐️⭐️⭐️

Great experience! The location of the store was in a part of town I didn’t know but I went ahead and went at the recommendation of a trusted designer. I knew exactly what price I wanted. They has it in stock and they even price matched the price I had received from another store. The sale was a breeze, the staff was very helpful and delivery/assembly by Raul and Juan was easy and right on time 2 days after purchase. I couldn’t be happier.

Walter Joseph

Abram Store - Google Review ⭐️⭐️⭐️⭐️⭐️

Very Professional and Knowledgeable. Dyana was EXTREMELY friendly and her Customer Service skills are IMPECCABLE. She was a joy to work with and a reason for me to return to this store for future purchases. Sincerely Lynn Joseph Regarding the delivery and set-up team of: Juan Guzman and Pablo Gonzalez.. These two gentlemen were very professional and they handled MY furniture like it was THEIR OWN.. They worked in an EXPEDIENT manner.. Juan designed and positioned the bedroom and sectional.. Pablo tested the recline range from the wall .. These guys were PHENOMENAL


Ayan Omar

Irving Store - Google Review ⭐️⭐️⭐️⭐️⭐️

Canales Furniture customer service staff are amazing people to work with. Jose Navarro went above and beyond to help me with the repairs of sofa and love seat efficiently. The delivery team Fernando and Joshua are also wonderful people. They delivered my furniture within a day and half in perfect condition. I would buy furniture from Canales Furniture and use their delivery services anytime.

Shannon Williams

Hampton Store - Google Review ⭐️⭐️⭐️⭐️⭐️

Customer service was amazing! Geny explained everything to me and took her time to show me the merchandise. I feel very confident in my purchasing here! You guys should come and visit them and ask for Geny she is amazing!

Savannah Bailey

SpringValley Store - Google Review ⭐️⭐️⭐️⭐️⭐️

Went into the store and was immediately greeted warmly! Francisco accommodated all of my furniture needs (all while giving me a great deal) and I was in and out within the hour. Next day delivery was phenomenal (considering I am still waiting on a living room set to be delivered that I purchased from a larger competitor). If I had known about this place sooner I would have furnished the whole apartment here. Movers were quick, clean, and very friendly! They were very quiet and put everything together perfectly and moved it according to my needs/wishes. Couldn't have asked for a better experience and 10/10 will have my return business.


Tarri Slaughter

Garland Store - Google Review ⭐️⭐️⭐️⭐️⭐️

Excellent customer service! The workers were very helpful and made sure i was pleased when I left the store. The store has so many options to choose from and everything in there is beautiful.. I recommend Canales furniture store. :)

Juan Mora

La Gran Plaza Store - Google Review ⭐️⭐️⭐️⭐️⭐️

I bought furniture from Canales Furniture on 1-3-19 at the Gran Plaza location. Samuel was my salesman and he was extremely helpful and patient when I was looking for new couches. He even price matched and then beat the other price for a recliner leather sofa and a loveseat. Delivery was fast, I received my items the next day and the delivery guys put together my items and set them up where I wanted them, I believe their names are Erick and Wilmar. I give everyone 5 stars out of 5. Thank you

Mandi Smith

Mansfield Store - Google Review ⭐️⭐️⭐️⭐️⭐️

Thank You so much for all ya’lls help and being patient with me while I got exactly what I wanted. I had no Idea I could get everything that reasonable and I’m very satisfied with the quality! It’s truely nice not to be treated like they were helping me and my needs not about money! This is where I’ll definitely be getting my furniture from now on! Thank you again! EXCELLENT CUSTOMER SERVICE!